On Friday 04 July 2003 13:05, stonewall wrote: > Education efforts aside, this > puts us in the position of having to field complaints about "the damn > firewall". Does anyone else deal with this?
We do considerable filtering/blocking for some of our customers. We have found that there is a significant reduction in complaints if the filter returns a friendly error message to inform the user that things are going according to plan rather then allowing an access attempt to fail silently. YMMV -- Ken Dyke Chief Gadgeteer, Elegant Innovaions
