Thanks for the clarification.  I think those are very reasonable requests and something every plan should be able to provide. (My personal opinion).  It's when you get into all the other potential information available via a good customer service person that it becomes difficult. 

>>> "Thaler, Patrice M" <[EMAIL PROTECTED]> 10/10/01 02:09PM >>>


I would like to clarify that I do not mean claim submission benefits. All I want is what the health plan requires me to do at the time of the patient arriving at our facility.
1. Determine the correct member number
2. Determine if there is a co=payment and collect that payment at the time of service (a requirement in many of our managed care plans).
3. Determine if there is a deductible and inform the patient that they may be responsible for some of the charges (this helps with patient relations - no surprises).

Patrice Thaler
Allina Health System HIPAA Project

-----Original Message-----
From: David Blasi [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 10, 2001 1:58 PM
To: Thaler, Patrice M; [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: White Paper - Impact on DDE Services



This discussion was started months ago and I was involved in the original discussion.  Peter had some nice analysis which I'm hoping he can resend.  (This was a 6/14/01 e-mail)  I would like to clarify that a 271 is not a claim submission.  There is no benefit being provided in a 271.  We intend to include disclaimers on any 271 request that this is generally the benefits available and the person appears to be eligible, but that will be determined at the time the claim is received.    
 

>>> "Thaler, Patrice M" <[EMAIL PROTECTED]> 10/10/01 11:09AM >>>
I agree with Don. As a provider I do not want to have to access DDE
systems. I want the full benefits of REAL EDI (computer-to-computer)
using the 270 and the 271.

If the health plan does not provide me with the same data in the
response of a 271 that it provides in DDE or a web page - then I feel it
would violate the intent of HIPAA (to reduce administrative costs).

When a 271 does not come back with a health plan's full range of
benefits then my registration staff will have to pick up the phone and
call the health plan (more $$$) and/or perform a DDE function or web
page lookup (which will also mean more $$$). The costs increase because
this requires another step, it takes time for the registration clerk to
perform this manual function, and it means the clerk has to key the data
into our hospital application which means the clerk might make keying
errors, which means the claim could be denied (perhaps we entered the
member number incorrectly) thus administrative costs go up.

Patrice Thaler
Allina Health System HIPAA Project




-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 10, 2001 10:57 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: White Paper - Impact on DDE Services



Stanley,

The question regarding "additional information" came up at our last X12N
meeting in the Eligibility Work Group.  I'm not sure I fully agree with
your answer.  It seems to me, that if additional information is provided
on
the transaction that would be of value to the provider, then it should
also
be on the 271 transaction or else it makes the DDE solution more
desirable
to use than the 270/271, which is not permitted by Final Rules for
Transactions Section 162.925(a)(1-4).

If the 271 transaction can't support the information, then I would
suggest
that this addtional information should be set up as a distinct inquire,
separate from the eligibility inquiry.  If the 271 has a short coming in
providing necessary information, then the health plan should bring this
to
the attention of the X12N SDO via the DSMO process or they should attend
the X12N conference and Eligibility Work Group and raise the concern
there.

Don Bechtel





"Stanley Nachimson" <[EMAIL PROTECTED]> on 10/09/2001 10:45:52 AM

To:   <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>
cc:
Subject:  RE: White Paper - Impact on DDE Services


There are two questions being discussed here.  Regarding the "additional
information" we have considered that any DDE system can provide
additional
information on additional screens (or using links if it is a Web based
system).  However, providers can not be required to access or accept the
additional information.

Regarding the need to accept a 270 and respond to a 271, that is a
requirement of the regulation.  A web based DDE system can be offerred
as
an option, but requirment is that the regular EDI 270/271 EDI
transaction
must be supported.

Stanley Nachimson
Office of Information Services, CMS
410-786-6153

>>> "Neumeister, Tammy" <[EMAIL PROTECTED]> 10/09/01 09:40AM >>>
This question has raised another question at our organization.  We are
considering purchasing a product from our payor software vendor that
would
allow web access to providers for eligibility inquiry, referrals, and
claim
status inquiries.  Is this sufficient to comply with the HIPAA
requirements
for electronic capabilities for these transactions or must we also be
able
to accept and return an EDI 'batch' transaction for providers?

Tammy Neumeister
SAS Programmer
MercyCare Insurance Company
PO Box 2770
Janesville,  WI 53547-2770
800-752-3431 X 3068
Direct 608-758-7725
Fax 608-752-3751
[EMAIL PROTECTED]


> -----Original Message-----
> From:   Karen LaJaunie [SMTP:[EMAIL PROTECTED]]
> Sent:   Monday, October 08, 2001 3:44 PM
> To:     [EMAIL PROTECTED]
> Subject:     White Paper - Impact on DDE Services
>
> I have a question regarding the 'Impact on DDE Services' White Paper -
> 8.15 No Incentives for Using DDE.
>
> Is it considered an 'incentive' if more information is returned via a
Web
> Site transaction than from an EDI Transaction?
>
> For example, if a provider inquires about a Member's Eligibility via
our
> Web Site, our Web Site has the ability to return more information
> regarding the eligibility of the member than our EDI process which is
> controlled by a vendor system.   Is this considered 'incentive' for
the
> provider to use our Web Site rather than submitting the 270 via EDI?
>
> Any input regarding this issue is appreciated.
>
> Thanks!
>
>
>
> Karen L. LaJaunie
> Senior Project Consultant
> Blue Cross Blue Shield of Kansas City
> Phone:  (816) 395-2635
> Fax:  (816) 395-2605
>
>
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