Hi,

ONLY CITIZENS,GC’S OR EAD’S

If you intrested could you please send profiles to [email protected]



*Domain*

Healthcare

*Work Location*

Nashville, TN

*Skill Set*

Siebel application administration

*Responsibilities*

Bug and issue troubleshooting, resolution and testing as related to Siebel
application administration.
Manage end user accounts, permissions and access rights in accordance with
best-practices regarding privacy, security, and regulatory compliance.
Creation and maintenance of administration data: List of Values, Views, Flex
fields and Transaction Types.
Participate in meetings with cross-functional teams related to new software
releases, system changes, product release, application testing and
integration topics.
Work closely with user support and development teams regarding support of
daily end user and business issues.
Create and maintain documentation for systems and procedures including
Standard Operating Procedure (SOP) documentation and conducting User Audits
for compliance as required.
Process and respond to Siebel error messages
Utilize help desk ticketing system in responding to and resolving
Siebel-related issues
Siebel custom development
Generate system messages for users for system-wide events
Troubleshooting data and server-related problems

*Experience*

Minimum of 3 years Siebel Enterprise 7.x (or above) Admin Developer
experience
Production support and code migration experience with Siebel Enterprise 7.x
is a must
Direct experience with the Siebel call center component
Expertise in report creation and management (Siebel Report Server)
Ability to modify and customize Siebel views
Experience installing and configuring Siebel products
Understanding of Siebel integration with image management software (FileNet)

Experience in using change management systems and release schedules
Ability to effectively work with customers in determining required
modifications as well as effectively articulate solution benefits and
requirements
Call center experience (i.e. CTI using Avaya) is preferable
Extensive knowledge of Siebel integration with external applications
Experience in medical claims processing environments a plus
Ability to manage multiple projects simultaneously, ensuring that
commitments and timetables are met.
Ability to work with cross-functional teams.
Excellent, communication and presentation skills.
Siebel certification a “plus” but not required

*Employment Type*

FTE Only

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