*Please send the resume with contact details, rate and location. Also CC to
*[email protected]
* Sr. Application Support Engineer *
*Location: Mountain View, CA *
*Duration: 6 months **
*
*Key Responsibilities:*
* *
The Senior Application Support Engineer will be the primary point of contact
for all Applications support issues that he/she is responsible for.
Responsibilities include (but are not limited to) the following:
· Provide 7x24 application support for critical applications, systems
and infrastructure
· Installation, monitoring, and maintenance of applications and
servers
· Proactive monitoring and maintenance of system performance to
ensure that systems meet or exceed SLA requirements. This includes periodic
applications and systems monitoring to detect potential issues that may
escape automated issue detection scheme
· Monitor and maintain backup systems
· Document systems and procedures
· Maintain positive vendor relationships
· Follow existing standards and recommend new standards or changes to
existing standards
· Generate and implement solutions to technical issues
· Provide deliverables in a timely and efficient manner
· Research and provide recommendations for methods to improve
reliability, efficiency, and cost reduction
* *
*Skills / Experience:*
- Required:
- Good knowledge of Java programming & Java development environments*
*
- *8+ years of in-depth administrative experience with Linux / Unix
with at least 2 years of Red Hat Enterprise Linux (RHEL)*
- *In-depth knowledge of performance, tuning, key configuration
parameters, version features, and platform specific technology limitations
*
- *5+ years of hands-on enterprise Applications support role for
Tier-1 customer on the Linux/Unix platform*
- *Hands-on experience with debugging/troubleshooting of Java
applications required *
- Strong analysis/design capabilities and problem solving skills
- In-depth administrative exposure to environments larger than 100
servers (kickstart, ldap, dhcp)
- In-depth use and configuration of monitoring systems (Nagios, MRTG,
RRD)
- In-depth scripting experience on Linux platforms (shell, Perl)
- In-depth experience with diagnostic utilities (tcpdump, netdump)
- Proven written/oral communication skills
- Preferred Qualifications:
- Administrative experience with database software (Oracle 1x & MySQL)
is a plus
- Administrative experience with networking hardware and firewalls
(Cisco, NetScreen, F5, Extreme) is preferred
- In-depth experience with backup/restore (EMC/Legato Networker
preferred)
- Administrative experience with virtualization technologies (VMWare,
Xen, Virtuozzo)
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