This job requirement is with AT & T
*Date Submitted:* 25-OCT-2010 *Positions:* 2 * Engagement Start Date: * 08-NOV-2010 *Engagement End Date: * 07-NOV-2012 * Order Status:* Open *Order Type: * Immediate Business Need *Order Legacy Type: * Legacy T * Resume Submittal Deadline:* 05-NOV-2010 * Contractor Work Location:* 3405 W DR MARTIN LUTHER KING J TAMPA, FL United States * Allow receipt of resumes for:* 10 Business Days *Interview Type:* In Person Interview * Required Travel:* No Travel Desired *Percentage of Travel Time:* None * Work Environment:* Professional/Customer *Team Role:* Under Direct Supervision * Anticipated Schedule:* Typical 8 Hour Work Day *Required Dress Code:* Professional *Shift's Start Time: * 12:00:00 AM *Shift's End Time:* 11:00:00 PM *Additional Info* *Candidate needs to be Bonded:* No *Government Security Clearance:* No *Government Security Level:* *Government Experience Veteran:* No *Background Check:* Yes *Commercial Drivers License:* No *Drug Screening:* Yes *Will this contractor be working Virtual Office (VO):* No *Notes* *Requirement Notes:* *Pleases supply current CCNA Expiration * *In-person Interviews Only * Job Description: Provide support to customers requiring Tier 2 technical assistance for Logical and Physical connectivity problems on the AT&T Managed Data Network Services (MDNS) & AT&T Virtual Tunneling Service (AVTS). Devices include but not limited to switches, routers, gateways. Monitor and track reports on LAN/WAN events on AT&T internal systems. Interact with internal and external vendors in scheduling and coordinating dispatches and problem resolution. Responsible for accurate documentation of customer interaction and the proper engaging of internal and external support teams as necessary. Focus is on 100% customer satisfaction. Job Requirements: *Must have a minimum of 3 years Networking experience and a current CCNA. *Good Team communications is imperative and must have the ability to solve problems under pressure. Must be self-motivated and able to solve complex technical problems while interfacing with customers. Perform advance level troubleshooting and diagnostics for hardware and software issues on LAN and WAN related services. Strong written and verbal communication skills are essential. Ability to multitask and experience in supporting large customer environments (In a Helpdesk/Support Arena) is a prerequisite. Knowledge of telecommunication fundamentals and skilled in testing DS0, DS1, DS3, SONET, CSU/DSUs and Frame Relay are necessary. Solid understanding of network protocols, routers, switches, TCP/IP. WAN experience along knowledge of Cisco Routers, IPSEC VPNs, Frame Relay and ISDN are integral. Must be able to work a flexible schedule including weekends and offshift hours. Prior AT&T Experience desired but not required. Skills Inventory Skill Experience Need · 1) Router Intermediate Required · 2) Circuit Intermediate Required · 3) TCPIP Intermediate Required · 4) Frame Relay Intermediate Required · 5) VPN Intermediate Required · 6) CCNA Intermediate Required *Pleases supply current CCNA Expiration Date in Supplemental Information field when submitting candidates. * *Job Description* * Business Sector:* Technical/IT/Engineering * Actual Job Title:* Network Services/Support Do get back to me ASAP -- Thanks & Have a Wonderful Day......! Thank You *Obaid Khan*** ** ExterNetworks Inc. 10 Corporate Place South, Suite 105, Piscataway, NJ 08854. Phone : 732-790-2675 Fax :732-465-0005 [email protected] Http://Www.ExterNetworks.com <http://www.externetworks.com/> -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/business_intelligence?hl=en.
