*Date Submitted:* 22-OCT-2010
*Positions:* 1 * Engagement Start Date: * 15-NOV-2010 *Engagement End Date: * 14-NOV-2012 * Order Status:* Open *Order Type: * Immediate Business Need *Order Legacy Type: * Legacy T * Resume Submittal Deadline:* 29-OCT-2010 * Contractor Work Location:* 12976 HOLLENBERG DR BRIDGETON, MO United States * Allow receipt of resumes for:* 10 Business Days *Interview Type:* In Person Interview / Telephonic * Required Travel:* No Travel Desired *Percentage of Travel Time:* None * Work Environment:* Professional/Customer *Team Role:* Under Direct Supervision * Anticipated Schedule:* Typical 8 Hour Work Day *Required Dress Code:* Professional *Shift's Start Time: * 12:00:00 AM *Shift's End Time:* 11:00:00 PM *Additional Info* *Candidate needs to be Bonded:* No *Government Security Clearance:* No *Government Security Level:* *Government Experience Veteran:* No *Background Check:* Yes *Commercial Drivers License:* No *Drug Screening:* Yes *Will this contractor be working Virtual Office (VO):* No *Notes* *Requirement Notes:* *Project Description:* The IP Services Fault Manager is responsible for providing 24x7 network operations support for AT&T s ISP Platforms and AT&T's Business Services Applications Platforms. Responsibilities include, but are not limited to, the remote monitoring, troubleshooting, and maintenance of Unix servers, operating systems, applications, Oracle data bases, and IP networking to maintain 99.9+% uptime in an active production environment. This position partners with the Technical Support Managers to manage services, troubleshoot system problems that may impact service availability, and develop long term fixes that will prevent service affecting failures from occurring. This position is also responsible for assisting the Technical Support group in performing scheduled maintenance and deployments on production systems. This position must manage multiple simultaneous troubles. This position reports directly to the Operations Manager and quite often works independently as well as a member of a larger team. *This position works all shifts, weekends, and holidays on a rotational basis. * *This position is located in Bridgeton, Missouri.* *Job Description:* · Due to the complexity of the troubles handled by this position, experience must include a minimum of 2+ years experience troubleshooting complex UNIX server, operating system, application, and IP networking troubles within an Operations environment. · Responsible for providing 24 x 7 demand maintenance support for AT&T's ISP Services Platforms and AT&T's Business Services Applications Platforms. · The position will be required to identify and troubleshoot complex, potentially service impacting conditions which require a broad and/or deep level of advanced technical knowledge. · As well as managing hardware, OS, and application troubles, this position also is responsible for troubleshooting and resolving single customer troubles that are due to network or application issues. · Single customer issues are referred to this position by the Tier 2 technical teams within the various Customer Care organizations. · This position does not work directly with end user customers, it works with the Tier 2 technical teams within the customer facing organizations. · This position is required to partner with the Technical Support Managers to determine root cause information and document such. Ongoing analysis of M&P's associated with system alarms will be performed and when required M&P's will be modified or developed. · Responsible for managing the overall maintenance window. · This position partners with the TSMs in performing planned maintenance for all hardware, applications, data bases, and networking elements managed by the IP Services Team. · This position is accountable for the successful completion of documented changes and for overseeing the efforts of all involved organizations. · Responsible for partnering with the TSMs in performing ORT testing for new service element and application deployments. Upon successful completion of ORT's, this position assists in putting into production all elements for which ORT's have been completed. *Skill Experience Need * · 1) Unix Expert Required · 2) Solaris Intermediate Required · 3) TCP/IP Expert Required · 4) Shell/Perl Scripting Intermediate Desired · 5) Redhat Linux Intermediate Required · 6) Cisco routers Intermediate Required · 7) Switches Intermediate Required · 8) Servers Intermediate Required · 9) Written Communication Expert Required · 10) Verbal Communication Expert Required *Job Description* * Business Sector:* Technical/IT/Engineering * Actual Job Title:* Network Services/Support Do get back to me ASAP -- Thanks & Have a Wonderful Day......! Thank You *Obaid Khan*** ** ExterNetworks Inc. 10 Corporate Place South, Suite 105, Piscataway, NJ 08854. Phone : 732-790-2675 Fax :732-465-0005 [email protected] Http://Www.ExterNetworks.com <http://www.externetworks.com/> -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/business_intelligence?hl=en.
