Hi,


Here is an Urgent Requirement from CXI.


US Citizen and Green Card Only



*Please reply me on [email protected] <[email protected]> for quick response
with some following details:-*



*Resume word format:   *

*Complete Name:   ***

*Availability:   *

*Annual Salary:    *

*Present Location:   ***

*Face to Face after telephonic (Y/N): *

*Contact number :  *

*Relocation (Y/N):   ***

*Email ID:*

*Visa Status:*

* *

*Position: Project Manager
Job Location : Southfield, MI*

*Duration: Long Term*



*Project Description:*:**


*Job purpose: *



Knowledge Manager is responsible for the Design and oversight of
organizational needs in the “knowledge” area which includes knowledge
management and training across the organization. The main function of the
Knowledge Manager position would be to help champion organization-wide
(project-wide) knowledge sharing, so that the organization's know-how,
information and experience is shared inside and (as appropriate) outside the
organization with clients, and stakeholders.



*Responsibilities: *



The knowledge manager is focused on establishing the guidelines, policies,
and best Business Practices (BBP) related to knowledge management and
training in tandem throughout the organization. The Knowledge Manager will
be responsible for leading the process efforts to make information
accessible and establish integration to training. In addition, to work
jointly with the Business process Improvement (BPI) team as well as other
teams to propagate and/or generate new initiatives for competitive advantage
while leveraging technology to enable the achievement of the business
strategies.



*Additional responsibilities include but are not limited to: *



·         Direct management of the day to day workload of the KM and
training teams to ensure delivery of core services.

·         Support of a global team to deliver Knowledge Management and
training support

·         Provide key strategic data to the Senior Management Team as
required

·         Work closely with all levels of staff internally within the
organization to identify business requirements needed to design, develop,
and implement training plans related to knowledge management as well as
other training needs.

·         Successfully document KM and training requirements, and ensure
sign-off within the business at all levels prior to deployment.

·         Provide expertise and advise on data structures and databases that
ensures correct and quality production of reports / management information.

·         Work with BPI team to design and produce reporting solutions that
meet business needs.

·         Participate in an effort to design, develop, and implement
business intelligence reports that will support application of KM and
training.

·         Identification, development, and design of policies or process
governance.

·         Present/share KM techniques, learning, and strategies throughout
the organization.



*Required Qualifications *



·         Bachelor’s degree required

·         Minimum of 3 years in leadership in service desk experience

·         Minimum of 5 years in KM development, design and leadership

·         Proven experience of project and program management

·         Advanced understanding of search engine functionality

·         Comprehensive understanding of database reporting import/export
functionalities, including ODBC, XML, and Business Objects.

·         Knowledge and experience of coding

·         Minimum of 5 years in leadership, design, and monitor of training
methodologies, material, and strategy

·         Proficiency in written and spoken English essential (as most of
the materials will be in English, and as there will be interaction with the
global knowledge and training teams

·         Excellent communication and interpersonal skills (accuracy,
attention to detail, verbal, and written communication)

·         MS Office

·         Ability to multi-task (good organizational skills, flexibility),
to prioritize and to work to tight deadlines either under supervision or
alone when required.

·         Knowledge of the Six-Sigma and Lean methodologies (certification
is a plus)

·         Proven ability to be methodical, organized, and analytical with
problem solving capabilities





*Thanks & Regards*



*Gyan Jharia*

*Sr.Technical Recruiter*

*Office: 804 441 8522  *

*Fax: 804.622.0726*

*[email protected]* <[email protected]>

[image: cid:[email protected]]

*408 West Franklin Street, *

*Richmond, Virginia 23220*

www.cxi.net

www.stefanini.com

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