*Title: Senior Business Analyst* *Location: Santa Clara, CA*
*Duration: Long Term Contract* *Senior Business Analyst must have worked on Sales Cloud or Rightnow. * *Travel to client at least 50% may be required.* *Job Description:* • Act as subject matter expert on business applications including Oracle RightNow • Analyze business processes and data, identify improvement opportunities, present recommendations to the Management team, and implement solutions. • Act as business representative on software enhancement and upgrade projects. • Perform administrative level functions in Oracle RightNow applications • Develop and maintain management reporting for review up to and including Senior Management. *Required Experience:* • Ability to analyze data and present findings. • Experience Developing and working with Custom Widgets using Oracle RightNow • Experience maintaining RightNow Customer Portal pages using PHP, Java Script and CSS. • Experience with administration of Oracle RightNow including Custom Processes, Workspaces and Workspace Rules *Thanks & Regards, * *Vikram Raj * *Manager-Recruitment *[image: UniversalSoftware Logo 3C1] 1 Olde North Road, Chelmsford, MA - 01824 Ph: 978-770-2260 E-mail: [email protected] Company Website: www.universal-sw.com *[image: cid:[email protected]]* vikramrjp *[image: cid:[email protected]] <http://www.linkedin.com/pub/vikram-raj-singh/4a/799/163>* -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
