Position : *Application Support Engineer (IVR)* Location : Cleveland, OH or Pittsburgh, PA
Duration : 12+ Months *Job Description:* · Application Support, Configurations, installation and Engineering · Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems . · 6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications. · Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations · Experience in Maintenance and troubleshooting the Avaya and Genesys Call Routing system · Strong technical, logical, and analytical skills. · Strong team player and cooperative skills *NOTE -* This position is NOT FOR Network (Voice and Data) and Telecom Professionals *Thanks,* *Amaresh Pandey* *IDC TECHNOLOGIES INC. | * *Direct: **408-457-9399 **x 2069 **| * *Email ID:* [email protected]* | YIM:* amaresh3k* |* *In:* https://www.linkedin.com/pub/Amaresh-Panday/b/a42/41 1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035 *|* * ------------------------------ * "Under Bill s. 1618 Title III passed by the 105th U.S. Congress this mail can’t be considered spam as long as we include a way to be removed from our mailing list. Simply send- us an e-mail with REMOVE in the subject and we will gladly REMOVE you from our mailing list." -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
