Hi, *Please send resumes to [email protected] <[email protected]>*
*Sr. Salesforce Apex Lead Developer* ** *Nashville, TN* *12+ month contract* ** ** *USC/GC Only* *The salesforce and Apex experience are the most important skills in this role.* ** *Experience: * - *Experience with ACD, IVR, CTI, call recording/scoring, voice broadcasting, and predictive dialers.* - *Experience with Five 9 dialer* - *Experience with Cast Iron integration tool* - *Experience with Cognos or other data warehouse solutions a plus. * ** *POSITION SUMMARY:* This position is responsible for the overall functioning of our clients Salesforce implementation as well as the continuous improvement for all user groups. This includes, but is not limited, to Sales and Service cloud, Communities, add-on solutions, interfaces, and Five 9 Dialer. The Salesforce Architect will develop (Apex), perform configuration, testing, implementation, documentation, and updating tasks relating to the Salesforce system and other integrated applications. The ideal candidate should have the right mix of Apex development background and Salesforce architect experience to be the main point on this project. This position requires strong business acumen and the talent to be part of a team deploying/maintaining complex Salesforce.com projects with major integration components using AppExchange. The ideal candidate must be innovative, possess the ability to communicate effectively and help the company foster change. *Essential Functions:* - Implement, and manage multi-channel CRM technical solutions designed to meet business and customer requirements. - Enhance and maintain implementation of Salesforce Service and Sales cloud, Dashboard and Reports, Communities (Customer and Partner) and any custom objects etc. - Implement new enhancements including creation of custom objects, workflows, Visual Flow, Page layouts, email alerts and templates, and datavalidation,triggersand test classes; - Develop and maintain Visualforce and Force.com pages and integration to other third party solutions, for example PeopleImport, Demand tools, DocuSign, DrawLoop etc. - Enhance Salesforce functionality through Apex code and triggers as needed - Assist business with De-duping leads, contacts and accounts on on-going basis using CRM Fusion demand tools - Data management through data loader - Support and enhance Cast Iron integrations - Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally - Train new and existing users on how to use system features and processes; - Logging and tracking identified system problems through resolution - Participate in cross-functional teams that address strategic business issues involving CRM and sales operations - Creating and maintaining documentation on processes, policies,application configuration and help related materials for users as Salesforce applications are developed. - Lead / Assist with user requirement sessions and document user requirements to address changing business needs - Contribute on the technical side of business projects and create solutions to meet challenges (including performing detailed analysis of technical and business requirements) - Ability to work independently and engage supervisor as needed.Ability to handle full workload and meet proposed deadlines. - Regularly assess CRM applications and tools to identify and implement efficiencies and potential opportunities for improvement. Regards, Piyush *IDC Technologies Inc.* 1851 McCarthy Boule vard, Suite 116, Milpitas, CA, USA, 95035. *Phone – **408 459 5638* *Email: – * *[email protected] <[email protected]>* YM – piyush61j Hangouts – piyush61j <https://www.linkedin.com/pub/piyush-singh/75/b24/455> Website: www.idctechnologies.com *_____________________________________* *Empowering Technologies Services* Remote Services | IT Services | BPO | IT Consulting | Staffing Solutions | *_____________________________________* "Under Bill s. 1618 Title III passed by the 105th U.S. Congress this mail can not be considered spam as long as we include a way to be removed from our mailing list. Simply send us an e-mail with REMOVE in the subject and we will gladly REMOVE you from our mailing list. -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
