*Job title :Service Now Administrator*

*Duration : 10 months*

*Location: Raleigh, NC*



*Required Skills: *

• Perform core configuration tasks

• Work with User Interface (UI) policies, data policies, UI actions,
business rules and client scripts

• Use mobile clients

• Activate plugins

• Add users, groups and roles

• Manage data with tables, the configuration management database (CMDB),
import sets and update sets

• Work with two key process applications: Knowledge Base and ServiceNow
Service Catalog

• Create workflow activities and approvals

• Configure alerts and notifications

• View upgrade history and status

• Control system access and data security

• Run reports, configure service level agreements (SLAs) and perform
instance branding and customization



*Additional Provisions :*

• Pass both a client mandated clearance process to include drug screening,
criminal history check and credit check.

• Once candidate’s resume is approved and interview passed, the agency is
responsible for providing drug screening. Failure to submit the drug
screening results will delay the security clearance process.

• If a candidate is given an interim clearance, continuation of employment
is then based on the candidate receiving a sensitive clearance.

• All candidates must be a US Citizen, have permanent residence status, or
an H1-B Visa.

• Cannot have more than 6 month’s cumulative travel outside the United
States within the last five years. Military Service excluded. (Exception
does not include military family members.)

• All overtime must be pre-approved in writing by the client manager or
his/her designated representative.

• Agency will not be reimbursed for overtime charges without previous
written authorization. Authorized overtime will be reimbursed at straight
time.

• The enforced dress code is business casual, i.e. collared shirt with
slacks for men, no skirts above the knee for women.

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