*Location:*
*:: MA-Massachusetts/Waltham Duration::: 3+ months **Job Description::*
The Service Now trainer and curriculum specialist will design, develop, and
deliver Service Now training to Client colleagues, our vendor partners, and
our end user community as appropriate.
* Responsibilities::*• Develop instructor-led learning programs geared
toward both a technical and an end-user audience.
• Develop quick reference cards, manuals, and presentation decks that can
be delivered in person or used as a stand-alone job aid both now and in the
future.
• Deliver interactive, engaging, and highly effective instructor-led
training sessions in person and via web conferencing tools.
• Create online courses using Articulate to support ongoing training needs.
• Create and deliver course surveys to ensure that learning is meeting all
identified needs.
* Education and Experience Requirements::*• Bachelor’s degree in technical
writing, computer science or other related field is preferred.
• At least 5 years’ experience designing, developing and delivering online
and instructor-led training to technical and end user audiences.
• At least 3 years’ experience developing online courses
• ITIL Foundations Certification required; ITIL training experience
preferred
• Prior experience creating training for Service Now application highly
desirable
• Prior experience in a global environment preferred
• Outstanding communication skills, both written and oral, with audiences
of all levels
• Ability to establish and maintain strong relationships
• Flexible and adaptable; able to work in ambiguous situations
• Knowledge the Microsoft Office Suite required
*R**egards,*
*Rashmi Singh *
*(Technical Resource Specialist)*
Ramy Infotech
----Consulting redefined
5201 Great America Parkway Suite 320, Santa Clara CA 95054
Phone : *408-317-9256 Ext-334*
Fax : 408-273-6834
Email : *[email protected]* <[email protected]>
URL : www.ramyinfotech.com
GTalk ID: *Rashmi.ramy1*
*Disclaimer* <[email protected]%0BDisclaimer>*: **The information
in this email is confidential and may be legally privileged. Access to
this email by anyone other than the intended addressee is unauthorized. If
you are not the intended recipient of this message, any review, disclosure,
copying, distribution, retention, or any action taken or omitted to be
taken in reliance on it is prohibited and may be unlawful. **If you are
not interested in receiving mails from us then please forward this mail *
--
You received this message because you are subscribed to the Google Groups
"Business_Intelligence" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/business_intelligence.
For more options, visit https://groups.google.com/d/optout.
