HI *Folk*,

Hope you are doing great today…!!



Please send me the resume at fa...@asciigroup.com



*ServiceNow Developer*

*Philadelphia, PA*

*Long Term*



*Experience:*

4 to 5 years experienced in administration/implementation/configuration of
an ITSM solution in medium to large organization preferably
Telecommunications

2 to 3 years experience in administration/implementation/configuration of
ServiceNow ITSM solution

Experienced in  ITIL Process Definition, Integration Solutions,
Architecture level configurations, Converting Business Requirements into
Technical Solutions

Lead at least a couple of  Implementation projects in ITSM area, 1 complete
Implementation  lifecycle for ServiceNow

ServiceNow custom application design and development experience

Past work experience with industry leading providers of ITSM tools



*Responsibilities:*

Responsible for handling a team of ServiceNow resources, providing
necessary guidance for Implementation,  Integration, Data transfer, Support
and Development including enhancement requests

Responsible for developing/administering technical solutions on the
ServiceNow platform to satisfy the business needs of the IT department and
beyond.

Good practice web programming techniques to configure robust solutions
utilizing the ServiceNow platform while making informed recommendations to
process users.

Applies innovative technology to business processes in order to develop new
solutions and troubleshoot issues

Consults with business analyst/Process Leaders to develop appropriate
technical solutions in ServiceNow

Follows up on outstanding development needs and provides timely status
reports to the project manager

Advises on options, risk and impacts on business/ITIL processes

Communicates technical problems and solutions to both technical and
non-technical audiences





Thanks & Regards

Fahad Habib

Sr. IT Recruiter

ASCII Group LLC

Direct Phone: 313-462-0012 FREE FREE

Email: fa...@asciigroup.com

Website: www.asciigroup.com

Chat: Google Talk: fahad.asciigro...@gmail.com

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