*Please share the resume with **ama...@nityo.com <ama...@nityo.com>*
*Position: Project Manager Location: Woonsocket, RI Duration: 12 months *• Well versed with ITIL methodologies and framework especially surrounding Incident and change management and metrics based performance reporting. • Demonstrated communication effectiveness, and good project management discipline. Ability to foster trusting relationships with colleagues and clients. • Able to interact and update status with Sr. Executives including CXO level • Familiarity with project management, including ability to interpret project plans and assist project managers with task definition. • Excellent oral presentation and written skills. Should have excellent command in Microsoft office – Word , Excel and PowerPoint • Considerable knowledge of and ability to utilize current word processing, spreadsheet, database, e-mail and Internet software. • Reasonable knowledge of current hardware and software technologies and uses. Considerable ability to develop, lead, motivate and supervise working teams. • Considerable ability to establish and maintain effective working relationships with other Information Technology department employees and customer representatives. • Manage issues escalation & Process driven. Should be able to handle incident escalation and resolution process • Ability to review current work flow and create standards, processes and procedures. Ability to create measurable goals for the team (Metrics based reporting) • 4-6 years of experience in project management and delivery. Demonstrated experience with multiple components of information technology infrastructure, including multiple operating systems, distributed systems, various hardware components (servers, disk and tape subsystems), network infrastructure components, systems management tools and database management systems. • Represents core infrastructure team in driving the future directions and strategy set by the Sr. management; Measure/Track and report team performance Work in collaboration with engineering team on identifying the process gaps and design/implement solution and best practices. • Represent support team on various meetings/support calls; Act as a highest level of technical escalation for all high priority incidents/changes/troubleshooting calls/DR activities, organize/plans and execute day today support related work assignments among the team members • Work as a mentor with junior/mid-level team members; Create and maintain standards, Manage team’s work scheduling and PTO/holiday coverage; Perform relative day today team administrative tasks; Act as an interface between the technical staff members and end users *Thanks & Regards* *Aman Tanwar* *Technical Recruiter* * Phone : 609-853-0818 Ext.2171* *Fax : 609 799 5746* *ama...@nityo.com <ama...@nityo.com>* *amanni...@gmail.com <amanni...@gmail.com>* *www.nityo.com <http://www.nityo.com>* -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at https://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
