Note: Need H1B Copy Mandatory, *** Resumes lacking these skills will be rejected *** *Title: Sr. ICM/UCCE Engineer *
*Length of Contract: 4 month * *Location: San Antonio TX * *Required*: • At least 5 years experience in supporting ICM, CVP, UCCE infrastructure. • At least 5 years experience supporting these application for 2000+ contact center • At least 5 years experience in configuration, deployment, testing, maintenance, monitoring and administering all aspects ICM, CVP, UCCE • At least 5 years experience in troubleshooting application and integration to reporting, WFM, Recording. • Experience with Contact Center Reporting • Experience with SQL • Experience working with all levels of the clients management team • Experience in usability testing. *Preferred*: • Bachelor’s degree in Computer Science or related field • Experience with ICM integration to Avaya and Cisco CUCM • Knowledge of ITIL Service Management processes and tools. *Best Regards..* *Vijay | 972-256-8187 | vij...@techstargroup.com <j...@conglomerateit.com> | | Techstar Group Inc. |* -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at https://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
