*Skill Set* Worked on Solar Winds.
CCNA, CCNP *Work Location* Austin, Texas *Special Instructions* NA *Job Description* JD Follows: - • Perform DNS changes as per CR prioritization and release planning. Escalate as needed. • LAN Administration & Support - L1 / L2 Support • Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed • Install and apply vendor supplied patches according to standards and procedures and in accordance with Change Management process. • Remote Setup and initial configuration of network devices leveraging smart hands • Setup, Configure and Support the carrier terminating routers. Hands and feet support at Datacenter will be provided by Epicor. • Setup , Configure and Support the carrier terminating routers (Remote) • Perform Network upgrades through Change Management. Hands and feet at Datacenter will be provided by Epicor • Modify Network configurations through Change Management (Remote) • Carrier management for data circuits (including terminating devices) - Remote Job • Carrier management for data circuits (including terminating devices). Infosys will coordinate with the Hands and feet support team to be provided by Epicor. • Manage network components, Fine tune thresholds/alerts • Vendor coordination for hardware/software related issues • Firmware upgrade/ manage vendor host or appliance OS patching level • Deploying/adding new network switches and routers. Infosys will coordinate with the Hands and feet support team to be provided by Epicor. • Escalate problems requiring bug fix, code change and enhancements to Level 3 • Accept, Analyze and provide solutions to incidents escalated by NOC team • Escalate problems to L3/other teams when required • Identify improvement opportunities, test and implement (i.e. high availability solutions and resiliency in the network) • Collaborate with Support team on maintenance activities and Disaster recovery procedures (Remote Tasks only) • Respond to Ad-hoc maintenance requests. Infosys will coordinate with the Hands and feet support team to be provided by Epicor. • Update Run Book with new resolutions that may recur when new network components are added • Update support documentation L2 procedures , ITIL awareness , Experience in managing small team size · Skill : Data Networking wit hands on for Firewall. • Duration of Hiring : 6 months • Years of experience : more than 8 years • Extension Possible : Yes • Other Skills : Worked on Solar Winds. CCNA, CCNP Henry Wade *Direct:* 972-427-1833 Agile Enterprise Solutions Inc || "Ensuring Client's Success"|| *Email :* henry_w...@aesinc.us.com *Gmail :* henrywadeagil...@gmail.com || www.aesinc.us.com *Note :* If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at https://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
