*Position: Infrastructure Security Location: Chicago, IL * *Duration: 12 Months*
*Skills:* • Ability to test, configure, deploy, install, implement, maintain, patch, upgrade, refresh, administer and support the following technologies: • HP Voltage for Email encryption and Data Encryptions o Experience in Encryption o Experience in Mail flow and encryptions and integration with Outlook • Excellent Troubleshooting Skills on Proxy and Web gateway • Co-ordination with multiple stake holders / Third party Vendors for break-fix. • Excellent listening skills & ability to communicate clearly and fluently in English • Must be able to lead and participate in outage calls • Create the Standard Operating Procedure and update the knowledge database documentation whenever required • Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report. • Follow Compliance and Regulation policy of TCS and Customer • Understand the SLA and ensure the SLAs are met as per the TCS agreement with customer • Work with offshore team and ensure deliverables are delivered on time • Able to create policy and procedure manual • Ability to present reports to all level of clients, internally and externally • Excellent organizational & communication skills • Ability to adapt and influence in a rapidly changing environment • Strong interpersonal, communication, organization and follow-through skills • Ability to understand customers’ expectations and implement new technologies • Develop and maintain a relationship with clients • Responsible for customer satisfaction • Produce and maintain detailed technical documentation for assigned tasks and projects • Demonstrate ability to work effectively in a team environment • Create design and support documentation • Offer ideas for quality and process improvements that align with the organization's goals • Assist in the implementation of best practices, processes and tools Experience required: 7 + Years Relevant Years of Experience: 5+ Years Must Have Technical Qualifications: Bachelor Degree Must Have Business Qualifications: NA Nice to Have Qualifications: • Good knowledge in ITIL *Thanks & Regards* *Ajeet Dwivedi* (IT Recruiter) Email: ajeet.dwiv...@nityo.com -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at https://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.
