The 5 Whys technique is an important problem solving technique, it is evolved from the Toyota Production System. that is used in all kinds of problems, not just manufacturing, to be able to solve problems. The beauty of the 5 Whys technique is that it is incredibly straightforward and easily applied to problems. It is also frighteningly simple. hi everybody to read more about this topic click on this link http://1stquality.blogspot.com/2010/07/5-whys-technique.html you will find alot of articles about TQM, six sigma and lean manufacturing. you will interste in this site
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