********** PLEASE RESPOND TO [email protected] ***************
****************DIRECT CLIENT ************* ********INTERVIEWS ASAP*********** * ** * * Location – Peoria, IL Duration – 24 months SAP APO / PPDS (Green Card and US Citizens) Knowledge of: - Operational characteristics, services and activities of an ERP system, including application configurations, developing business process specifications, and testing business applications. - SAP business systems applications in SCM (Supply Chain Management), CRM (Customer Relationship Management), PLM (Product Lifecycle Management) and ERP. - Principles and practices of information technology including current hardware, software, and supporting infrastructure. - Advanced principles and practices of systems analysis and design. - Principles and practices of effective customer service. - Principles and practices necessary for producing effective project documentation, including business functions and technical ERP system processes. - Principles and practices of project management. - Current business systems best practices. Ability to: - Understand and coordinate the activities and operations of a highly complex ERP system. - Understand and apply the technical elements of schema, SAP data base tables, custom tables, master data, Development Implementation Management Guide (IMG), technical objects, table maintenance, view maintenance, and security. - Interpret and explain Local policies and procedures. - Manage projects in a timely manner. - Work with information system users under stressful conditions. - Analyze and troubleshoot ERP system problems and recommend appropriate alternatives. - Prepare clear and concise reports (eg Moratorium Exception Report). - Apply knowledge of ERP systems management to develop, maintain, and/or enhance system components. - Communicate clearly and concisely, both orally and in writing. - Establish and maintain effective working relationships with those contacted in the course of work. Specific SAP Skill Requirements: - Strong SAP application and configuration experience in the APO/PP/DS * Advanced Planner and Optimizer/Production Planning/ Detail Scheduling modules. Education and Experience Guidelines: - Bachelor*s degree from an accredited College or University. - Major course work in accounting, information technology, business administration or a related field. - Four years of progressively responsible IT experience in enterprise resource planning (ERP) systems, including two years of SAP project management experience. - May be required to accommodate irregular work hours including evenings and weekends and on call rotations. All Customer locations are smoke-free facilities. No smoking is allowed anywhere on property. ********************** Position Description *********************** The SAP Support Consultant will serve a global user base. This Level 3 (L3) Support Consultant will provide process and tool subject matter expertise for the following SAP modules. Additionally, the L3 Consultant will serve as a Subject Matter Expert (SME) for the Support Services Section support model, methods and processes. Under general direction, the L3 Consultant will coordinate and deliver solutions for break fix support requests, information requests and service requests related to the Mach1 solution for system users. The L3 consultant will also be involved in approved Multi-Generation Product-Process Planning (MGPP) enhancements that have been approved for interim releases. Activities may include: - creating Functional designs for enhancements of existing SAP functionality for interim releases; - configuration for system enhancements; - testing system modifications; - performing system maintenance(configuration, master data); - analyzing and evaluating SAP system processes and user needs. In partnership with the Global Template Services team and other SME*s the L3 Consultant will: - recommend, modify, or configure new processing techniques; - resolve critical SAP development issues; - research, develop, and propose both short and long term solutions to SAP system requirements. ROLES & RESPONSIBILITIES: Operational Support, Project Work, Data Management, Enhancements/Scope Changes - for Interim Releases, Support Model, Method & Process. ** Thanks!! * Vivek Samant Resource Manager Optimum Technology Solutions Inc. ********************************************* Consistently delivering optimum, cost effective, valuable IT-based solutions to our clients Optimum Technology Solutions Inc., Phone: 615-346-9325 Fax : 615-523-2880 Email: [email protected] www.optyinc.com -- You received this message because you are subscribed to the Google Groups "Business Objects User Group" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/businessobjects?hl=en.
