Hello,

 

We Gain America, Inc one of the fastest growing IT Consulting Company in US.
We have an urgent requirement with our client/Preferred Vendor. The job
details are given below. 

 

Job Title: Cisco - Infrastructure Technical Support Analyst

Location: Sacramento, CA

Duration: 6 Months

 

Job Descriptions:

. Work as part of a technical support team delivering a quality service to
single/multiple clients using a variety of hardware and software products

. Provide technical support & maintenance of production and development
systems and administration of environments, running on various platforms,
ensuring SLA targets are met

. Provide expertise on system performance tuning, capacity planning, and
maintenance patching and new version installation

. Provide ongoing management and/or improvement of activities related to a
part or to the whole of a technical infrastructure (e.g. information
systems, security, telecommunications networks, etc.).

. Deploy standard repeatable build outs

. Manage relationship with application vendors and ensure they are meeting
all service levels and responsibilities

 

Profile/Role Description:

Configuration and deployment of Cisco Cisco Voice Portal (CVP) Solution

- Configure Cisco CVP Scripts

- Configure integration with external Database and Cisco Intelligent Contact
Manager (ICM) Solution

- Design and Configure Cisco Cisco Voice Portal (CVP) VxML Applications

- Configure queries to parse VxML document

- Configure call flow menus

- Support CVP call flows

 

Basic Qualifications:          

Two years experience supporting Cisco Contact Center infrastructure,
primarily CISCO CVP

Two years experience with Java Programming Language

 

Please send me your Updated Resume and these details ASAP: 

 

Full Name: 

Contact No:

E-mail ID: 

Availability:

Visa Status/Citizenship:

Current Location:

Rate & Employer Details:

 

Even if you are not interested at this time, can you please send us your
current resume, so that we can contact you if we get a requirement that fits
your skill set

 

The referral of your friends and colleagues are appreciated.

 

 

Regards,
Ravi

Gain America, Inc. I 13804 Hull Street Road Midlothian, VA 23112
Direct: 703-828-5948 / 703-880-8775 I Fax: 917-475-8362 I [email protected]  I


P Please consider the environment before printing this e-mail

 

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