*Urgently Send Resumes to [email protected] Direct client requirement. We can schedule Immediate Interview*
*System Engineer* Location: *Chevy Chase, MD* Duration: *6 Months Contract* *In person is required * *Job Description:* - Design, development, implementation and maintenance of VoIP telephony initiatives for contact centers and back office - Provide technical leadership and relevant strategic direction - Interface with business customer and peer IT teams to develop & analyze requirements and solution/system delivery - Develop process and procedures for implementation and operational support of systems - Project management & oversight; perform risk evaluation, issue management, etc. - 24x7 production support & technical support to team and customers *Skills Required:* - Hands on knowledge of Cisco Unified Contact Center Enterprise (UCCE, Unified Communications Manager (UCM) - Understanding & experience in implementing, operating, configuring, and troubleshooting a converged IP network - Solid project management skills to lead multiple projects across diverse organizations; collaboration with peer IT teams - Extremely effective verbal and written communication skills in order to communicate with all levels of associates and management teams - Understanding of SDLC and CMMI concepts - Proven experience in end-to-end problem determination/troubleshooting system issues - Design/Architect IP Telephony systems - Familiarity with SIP integration techniques , carrier, cross systems, etc. - Experience in providing contact center solutions (call routing, CTI, systems integration, etc.) - Proficient in MS Office product set , MS Word, Excel, power point, Visio, Project *Skills Preferred:* - Microsoft Lync (voice) - Knowledge of legacy telephony systems (ACD, PBX, IVR, ICM/CTI, Voice Mail, etc.) and client/server & database/reporting applications desired - Experience in systems and business analysis - Understanding of relational database architecture and design - Proficient in Client/Server Applications - Knowledge of integration and troubleshooting of Cisco Unified Communications applications Thanks! Rituraj Borooah 646-233-3082 [email protected] www.x-istech.com ___________________________________________________________ Also Check: *Google Group*: Xrecnet <http://groups.google.com/group/xrecnet?hl=en> - An IT Recruiters Network for US IT requirements. *Blog*: http://xrecnet.blogspot.com *Twitter*: http://twitter.com/Xrecnet *LinkedIn*: http://www.linkedin.com/in/xrecnet -- You received this message because you are subscribed to the Google Groups "Business Objects User Group" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/businessobjects?hl=en.
