On Sun, 2007-04-01 at 10:56 -0500, Sean Burns wrote:
> > - repairs: there were a few adult students with email problems. One
> > person had a machine that would not even start up at all. One machine
> > had been left from a week ago on the triage/repair table, no notes, no
> > explanations as to whether it's a repair, a donation, or what, that
> > machine got moved to the front room.
>
> That one machine with no label or anything may be the one John Nihouse
> was working on. It was a machine someone brought in so we could replace
> the hard drive. IIRC, it's a win95 machine, with maybe a 1 gig or so
> hard drive. The drive no longer worked. We were going to replace it
> with something similar, maybe a 2 gig hd, if that's the smallest we've
> got. The owner was going to reinstall the OS himself. His young
> daughter uses the computer just for playing simple games they can rent
> from the public library.
Sounds familiar ... but it's a good example of why we need some kind of
documentation. If nothing else, attach a note.
> Sounds like the day was a lot of work. I felt sick that I couldn't be
> there to help. Work has me scheduled at 4 next Saturday, thank
> goodness.
Well, we will be *really* glad to see you! :-)
I agree with Robert -- this is a good time to take a few weeks. Take
stock of where we are, and look at where we want to be. Take note of
the things we do well, and make sure we keep doing it right. Look at
the things we can do better, and take steps to improve those areas.
Let's work on getting all the volunteers trained on some basic tasks, so
everyone knows how to:
- transact a sale (process payment, generate receipt, etc)
- accept a donation
- answer a phone call
etc.
Plus, we are making good progress in getting the shop more organized.
It will help if all volunteers know where to find various parts, or
where to put things.
I'm thinking maybe April 14 or 21 might be a good time to have a
barbecue for the volunteers. What do you all think?
t.
--
*** Propositions arrived at purely by logical
means are completely empty as regards
reality. - Albert Einstein ***
