>And we need volunteers to check the messages, and to respond to the >callers, meaning more training, more hours ...
Bill and I now get e-mails with voice messages. I intend to take on some of the message-listening/handling. I posted another message about it on both shop & staff boards. Thanks, --Nate On Sat, Feb 14, 2009 at 5:23 PM, Theresa Kehoe <[email protected]> wrote: >> Posted by: "Robert Citek" [email protected] rwcitek >> Date: Fri Feb 13, 2009 11:19 am ((PST)) >> [...] > >> Besides, why are you doing all that? That sounds like way more than >> four hours of work in a week. And anything over 4 should be a red >> flag. > > a) Nat Walter needed Doc's hours and days for 2008. Anything I can do > to help her, takes top priority. > > b) I posted about the business cards weeks and weeks ago. No one > responded or did anything about it. We are now totally out of business > cards. I could either sit on my hands and we will continue to be out of > cards, or go and order some. I chose #2. > > c) We had a problem ("I bought a computer from you, can't log in"), > several folks (including you) posted the solution "OEM install". OK, > except, if I had not done it, it would still not be done. Because I did > choose to do the install, we now have several OEM machines for sale in > the shop window, and several more cloned OEM hard drives ready for when > they are needed. > > d) Several people have asked me about the receipt program -- Maggie will > be very happy if it solves the problem of volunteers handing over a > wodge of cash with no explanation as to how it was obtained. Eduardo > wants it for the Bike shop. I did a lot of searching and did not find > any acceptable free open source solutions. So, I built an application. > Now it needs some fine-tuning. But it's something I was happy to do, we > needed the program, it solves some problems for both shops. > > e) Four hours per week won't even cover all my Saturday hours. There is > as much work as ever that needs to be done, and one less set of hands to > help do it. I don't have a problem with pitching in to clear up some of > these things. > > f) Very few weeks involve quite as many ByteWorks hours as this one just > past. > >> > Maybe someone else can do this? Also, do we really want to put our >> > phone number on the sticker, given that it's only answered for a few >> > hours per week, and messages don't always get listened to and >> > responded to in a timely fashion? >> >> Not responding to phone messages is a different matter. BTW, do folks >> know that messages can be received via e-mail and can also be listened >> to remotely, both via computer and the phone? In other words, we have >> the technology to respond very quickly to voice message. We just need >> to learn about it an use it. > > And we need volunteers to check the messages, and to respond to the > callers, meaning more training, more hours ... > > Theresa > >
