Our Microsoft Outlook 2002 users are encountering the situation
described in the UW-IMAP FAQ:
7.19 Why did my POP or IMAP session suddenly disconnect? The syslog
has the message: Killed (lost mailbox lock) user=... host=...
We do see these entries in our syslog. The FAQ gives two possible
explanations:
1. Certain poorly-designed clients routinely open multiple sessions to
the same mailbox;
2. Another cause is a background "check for new mail" task which does
its work by opening a POP session to server every few seconds.
Anybody know which of these is the culprit with Outlook? Is there a work-
around that will spare these users the annoyance of the "Your IMAP server
has closed the connection" boxes? (Like a feature they can turn off to
stop Outlook from opening multiple sessions, maybe?)
--
Kai Lanz [EMAIL PROTECTED]
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