Jean-Christophe VASSORT, unfortunately your patch doesn't work as expected. With your patch, you can use the special keyword "%(case_description)s" just when a new case is created. If you try to use it for example when a partner replies and the case is in state "Pending" it will display False.
Also, with your patch, the right textbox with the buttons "Send to partner and add to history" and "Add to history" below gets populated incorrectly with the case description instead of being blank. -- You received this bug notification because you are a member of C2C OERPScenario, which is subscribed to the OpenERP Project Group. https://bugs.launchpad.net/bugs/578106 Title: [CRM module] case description is "False" in mail notification Status in openerp-france-localisation: New Bug description: In CRM module, I created Cases Sections and I use the email gateway. I created a rule to be notified when a new case was come. It works but in the mail body, the special keyword "%(case_description)s" returns "false" instead of the case content. I noticed when the mail is sent, datas are not yet written in DB. I changed the openerp-mailgate.py file to obtain what I wanted. _______________________________________________ Mailing list: https://launchpad.net/~c2c-oerpscenario Post to : [email protected] Unsubscribe : https://launchpad.net/~c2c-oerpscenario More help : https://help.launchpad.net/ListHelp
