Mail reception in cases depends on fetchmail Sending template mails depends on email_template Sending email from cases depends on mail_gateway
First step is: I would check that the email settings in your openerp-server.conf are workable in any mail client (TB, OL etc...). Additionaly I would try to start a fresh database, using your email settings. If that's working then you know this is not a email setting problem. Next step, if you are completely sure of your mail setup, then check your users rights in 'access control list' for the following objects/groups (search for model=mailgate): Name Object Group Read Access Write Access Create Access Delete Access mail_gateway.mailgate.message Mailgateway Message Administration / Configuration True True True True mail_gateway.mailgate.thread Mailgateway Thread Administration / Configuration True True True True mail_gateway.mailgate.message.internal Mailgateway Message Employee True False False False mail_gateway.mailgate.message.partner.manager Mailgateway Message Partner Manager True True True True mail_gateway.mailgate.message.manager Mailgateway Message Sales / Manager True False False False mail_gateway.mailgate.thread.manager Mailgateway Thread Sales / Manager True True True True mail_gateway.mailgate.thread Mailgateway Thread Sales / User True True True True mail_gateway.mailgate.message.user Mailgateway Message Sales / User True True True True Check as well if any record rule containing mailgate.thread or message -- Eric -- You received this bug notification because you are a member of C2C OERPScenario, which is subscribed to the OpenERP Project Group. https://bugs.launchpad.net/bugs/628608 Title: [6.0] smtpclient sending errror Status in OpenERP Modules (addons): Invalid Bug description: when sending test message from server my message stays in error with the following message: please run connect() first _______________________________________________ Mailing list: https://launchpad.net/~c2c-oerpscenario Post to : [email protected] Unsubscribe : https://launchpad.net/~c2c-oerpscenario More help : https://help.launchpad.net/ListHelp
