** Summary changed: - automates server actions - maximum communication history check incopmplete + automates server actions - maximum communication history check incomplete
-- You received this bug notification because you are a member of C2C OERPScenario, which is subscribed to the OpenERP Project Group. https://bugs.launchpad.net/bugs/771731 Title: automates server actions - maximum communication history check incomplete Status in OpenERP Modules (addons): New Bug description: currently the server action is triggered as long as not minimum 2 history - mail - entries are found the idea is that this confirmation mail is send only once. as the mail is not stored , it can't be checked. we have to handle 2 cases * customer sends mail => server action should run if 1 mail exists * customer calls and user creates case. => server action should run if no mail exists I do not see a (easy?) way to configure this now. what has to be checked is - send confirmation mail if this server action has not been executed once. IMHO this can only be checked if the mail is stored. To manage notifications about this bug go to: https://bugs.launchpad.net/openobject-addons/+bug/771731/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~c2c-oerpscenario Post to : [email protected] Unsubscribe : https://launchpad.net/~c2c-oerpscenario More help : https://help.launchpad.net/ListHelp

