Sandra, Marco, Let me first re-assign this bug to the normal addons, as the oulook plugin is now located in the official addons (this old project is kind of deprecated and not watched anymore, so the bug was not picked up in our bug triage process).
Secondly, thanks for the great analysis Marco. Looking at Microsoft's KB [1] about the error message does not yield much more info except that it could be triggered by accessing a missing property... indeed. Based on the scenario you are describing and the availability of the PR_TRANSPORT_MESSAGE_HEADERS(_W) properties, we should thus be able to make the plugin handle more gracefully the various cases (around here: [2]). Perhaps in the case of local exchange messages (within PR_TRANSPORT_MESSAGE_HEADERS_W if I understand correctly), there is another header value with a unique ID we could use instead of the usual Message-ID. If you have any further info or references about these headers and their values, do not hesitate to comment. In any case, I'm correcting the bug status to indicate that it is currently under investigation by OPW. Thanks! [1] http://support.microsoft.com/kb/179639 [2] http://bazaar.launchpad.net/~openerp/openobject-addons/6.0/view/head:/outlook/plugin/openerp-outlook-plugin/tiny_xmlrpc.py#L154 ** Project changed: openerp-outlook-plugin => openobject-addons ** Changed in: openobject-addons Importance: Undecided => Medium ** Changed in: openobject-addons Status: New => In Progress ** Changed in: openobject-addons Assignee: (unassigned) => OpenERP Publisher's Warranty Team (openerp-opw) -- You received this bug notification because you are a member of C2C OERPScenario, which is subscribed to the OpenERP Project Group. https://bugs.launchpad.net/bugs/798607 Title: OpenERP Outlook Plugin: Error at pushing an e-mail to e.g. a parnter Status in OpenERP Modules (addons): In Progress Bug description: Hello, we tried out the the OpenERP Outlook Plugin unfortunately without success. If we try to push an e-mail to a partner, product, lead, account invoice or sales order, an error occurs: (-2147352567, 'Ausnahmefehler aufgetreten.', (1271, u'Collaboration Data Objects', u' [Collaboration Data Objects - [MAPI_E_NOT_FOUND(8004010F)]]', None, 0, -2147221233), None) -> "Ausnahmefehler aufgetreten" is German and means: exception error occurred Used System Properties: Outlook Plugin Vers. 1.0 (trunk revision 4396) Outlook 2003 SP3 Python 2.6.6 + pywin32 2.6 (build 214) Please advise how to proceed. Regards To manage notifications about this bug go to: https://bugs.launchpad.net/openobject-addons/+bug/798607/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~c2c-oerpscenario Post to : [email protected] Unsubscribe : https://launchpad.net/~c2c-oerpscenario More help : https://help.launchpad.net/ListHelp
