Solution: Open the file "openerp-server.conf" change "timezone" from False to MET or some other time. e.g. timezone = MET
That worked for me. I hope it works for you also!! -- You received this bug notification because you are a member of C2C OERPScenario, which is subscribed to OpenERP Project Group. https://bugs.launchpad.net/bugs/746955 Title: Helpdesk module crash Status in OpenERP Addons (modules): Invalid Bug description: I am testing HelpDesk Module, And at the first time the form crash. Step 1: I created a new database with demonstration data option activated, default language Spanish (NI), extended interface. I only installed the CRM module, with only assitance/help characteristic. I did click on helpdesk and support option. Then, List view appear. After that I double clicked on last record, form view appear, later on I clicked on open button, resulting the crash window. Step 2: Result that I got, it was a crash windows with two tabs, the second tab show me next message: "Environment Information : System : Windows-XP-5.1.2600-SP3 OS Name : nt Operating System Release : XP Operating System Version : 5.1.2600 Operating System Architecture : 32bit Operating System Locale : es_NI.cp1252 Python Version : 2.5.2 OpenERP-Client Version : 6.0.1 Last revision No. & ID :Bazaar Package not Found !Traceback (most recent call last): File "netsvc.pyo", line 489, in dispatch File "service\web_services.pyo", line 599, in dispatch File "osv\osv.pyo", line 122, in wrapper File "osv\osv.pyo", line 176, in execute File "osv\osv.pyo", line 167, in execute_cr File "osv\orm.pyo", line 2921, in read File "osv\orm.pyo", line 3041, in _read_flat File "osv\fields.pyo", line 793, in get File "C:\Archivos de programa\OpenERP 6.0\Server\addons\mail_gateway\mail_gateway.py", line 252, in _get_display_text File "C:\Archivos de programa\OpenERP 6.0\Server\addons\mail_gateway\mail_gateway.py", line 180, in format_date_tz File "tools\misc.pyo", line 1433, in server_to_local_timestamp File "tools\misc.pyo", line 1351, in get_server_timezone File "tools\misc.pyo", line 1336, in detect_server_timezone File "pytz\__init__.pyo", line 147, in timezone UnicodeDecodeError: 'ascii' codec can't decode byte 0xe9 in position 15: ordinal not in range(128)" Step 3: Result I expected is the open function over the record. Step 4: I am using a computer with Windows XP SP3. I am not working in client-server mode, I am in stand alone mode. Step 5: I am using OpenERP 6, GTK version 6.0.1. I don't now how to execute bazaar in order to take the exact version and revision. I repeated three times the process (creating a second and a third database with the options I explained before) and the result is the same. Thanks in advance. To manage notifications about this bug go to: https://bugs.launchpad.net/openobject-addons/+bug/746955/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~c2c-oerpscenario Post to : [email protected] Unsubscribe : https://launchpad.net/~c2c-oerpscenario More help : https://help.launchpad.net/ListHelp
