I'm not denying it's good practice to have a case sensitive password (I
would normally do this), but for this particular website, it's not the best
option in my eyes.

It is more expensive to the company in technical support, it also encourages
our (older fashioned) customers to use alternative methods such as fax and
email which is even more time consuming as it requires human input (30-40
minutes) and leaves room for human error. Factoring this in for cost we have
(time) wages, and in the event of a mistake, delivery charges, and the
charge of making a replacement and ordering in more stock.

I have also found that a lot our customers do not read what is on the
screen, they don't even notice the validation error messages which come in
big red bold boxes.

I must also point out that the website is not for public use, it is
exclusive to our traders.


Kind Regards
 Stephen


On 16 December 2010 13:11, Ryan Schmidt <[email protected]> wrote:

>
> On Dec 16, 2010, at 07:04, euromark wrote:
>
> > those are more appropriate counter measures:
> > a) inform the user that the PW is cs (maybe even in red for the DAUs)
>
> I had to look up this "DAU" acronym. It's the German equivalent of the
> English "Luser" which does seem apt.
>
> http://de.wikipedia.org/wiki/Dümmster_anzunehmender_User<http://de.wikipedia.org/wiki/D%C3%BCmmster_anzunehmender_User>
>
>
> > b) use JS to display red warning symbols if capslock is (accidently)
> > active:
> > http://www.codeproject.com/KB/scripting/Detect_Caps_Lock.aspx
>
> I was going to suggest this as well, assuming it must be possible to detect
> that in JavaScript; thanks for posting a link to an article about it.
>
>
> > c) communicate and educate it (especially for those DAUs^^)
>
> I agree, the only way to get rid of lusers is to educate them. Or maybe
> take away their computers....
>
>
> Check out the new CakePHP Questions site http://cakeqs.org and help others
> with their CakePHP related questions.
>
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-- 
Kind Regards
 Stephen @ NinjaCoderMonkey

 www.ninjacodermonkey.co.uk

Check out the new CakePHP Questions site http://cakeqs.org and help others with 
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