I wonder if the following scenario is possible in callweaver. We want a queue-system, where the call first go to person1, if person1 don’t answer the phone within 15 seconds, the phone should ring person 1+2 simultaneously, then after 15 seconds Person1-4 should get the call. If person 1 is busy, the queue should go to person2 etc.
1. Person1 2. Person1+2 3. Person 1+2+3 4. Person 1+2+3+4 We have solved this issue by using this context combined with call waiting: exten => 3,1,Playback(queue-welcome) exten => 3,n,Dial(SIP/person1,15) exten => 3,n,Dial(SIP/person1&SIP/person2,15) exten => 3,n,Dial(SIP/person1&SIP/person2&SIP/person3,,15) exten => 3,n,Dial(SIP/person1&SIP/person2&SIP/person3&SIP/person4) This is not ideal, since person 1 would potentially get 4 unanswered calls, and if person1 is busy, we have to wait 15 seconds before person2 are able to answer the call. I can’t see any ring strategy in querues.conf that would do the same thing that we want. Do anyone have a possible solution that is better than our attempt? Regards, Espen -- * Gratis e-post fra Monsterpost.no, sjekk http://www.monsterpost.no/ * Trenger du nett i Halden, Fredrikstad eller Sarpsborg? Priser fra kr 175/mnd, sjekk http://www.monsternett.no/ _______________________________________________ Callweaver-users mailing list Callweaver-users@callweaver.org http://lists.callweaver.org/mailman/listinfo/callweaver-users
