___________________________________________________________
                  Computerworld Morning Update
                      August 18, 2004
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In this issue:

* HP Pledges To Correct Order Processing Problems
* Catching 'Gotchas' In Tech Contracts
* Researchers Find Holes In XP SP2
* Netscape 7.2 Released
* Brief: SAP Users Warned Of False Support Calls



Other Resources:

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cheaper, easier to run and more secure than existing client-server
solutions.
        
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Computerworld Executive Briefing- Security: 'The Security Imperative' -
Get this $195 value free for a limited time
        
http://www.accelacomm.com/jlp/eresource/0/10002038/


IDC White Paper: Visually Presenting Complex Network and Business
Process Information
        
http://www.accelacomm.com/jlp/Q2CMPworld-IDC/0/10002047/



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************************************************************


HP Pledges To Correct Order Processing Problems

At HP World this week, company officials scrambled to reassure
customers that it is working hard to fix its order processing problems
by the end of this month.

http://www.computerworld.com/newsletter/0,4902,95324,00.html?nlid=AM


____________________________________________________________

Catching 'Gotchas' In Tech Contracts

IT managers and contract specialists often fail to include important
criteria in final tech deals, such as performance promises made by
vendors during the request for proposals process, said negotiation
experts at an IBM Share conference.

http://www.computerworld.com/newsletter/0,4902,95323,00.html?nlid=AM


____________________________________________________________

Researchers Find Holes In XP SP2

Security researchers found two software flaws in the Windows XP Service
Pack 2 that could allow virus writers and malicious hackers to sidestep
new security features in the operating system.

http://www.computerworld.com/newsletter/0,4902,95325,00.html?nlid=AM


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CLARiiON Disk Library Fits Right into Backup
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April, 2004

In this Clipper Group Navigator report, analyst Michael Fisch discusses
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http://www.computerworld.com/ads/go2/10072656.html

************************************************************


Netscape 7.2 Released

Netscape Communications yesterday released Netscape 7.2, which is based
on Version 1.7 of Mozilla, the most recent version of the Mozilla
Internet application suite.

http://www.computerworld.com/newsletter/0,4902,95322,00.html?nlid=AM


____________________________________________________________

Brief: SAP Users Warned Of False Support Calls

SAP AG is warning customers not to provide confidential information on
the phone to people claiming to be company support staff.

http://www.computerworld.com/newsletter/0,4902,95321,00.html?nlid=AM



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Plug-and-play setup, self powered, lifetime product warranty.
http://www.computerworld.com/ads/go2/10072582.html

************************************************************


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WE'RE LOOKING FOR CRM STORIES

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We want to hear about it. We'll post online a collection of reader
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Send your stories to: [EMAIL PROTECTED]
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