NETWORK WORLD NEWSLETTER:  RON NUTTER WITH ASK THE EXPERTS
08/18/04
Today's focus:  Problem with old e-mail server

Dear [EMAIL PROTECTED],

In this issue:

* Help Desk columnist Ron Nutter offers advice on resolving 
��issues with IBM's Interjet, an e-mail server that Big Blue seems 
��to have disowned
* Links related to Ask the Experts
* Featured reader resource
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Today's focus:  Problem with old e-mail server

By Ron Nutter

We are using an old e-mail server called Interjet. It was 
manufactured by a company called Whistle that was later acquired 
by IBM. Since the acquisition, IBM released a second Interjet 
and then one year later discontinued the product and support.

We're having difficulty with an open relay on the e-mail server 
and mail is being rejected by several recipients to avoid 
spamming. I'm unable to find a setting on the Interjet that 
might close the relay. We are providing NAT and DHCP services 
from the e-mail server, but it is unclear how this would cause 
an open relay.

Do you have any suggestions for resolving this issue short of 
replacing the e-mail server? If replacement is the only 
solution, can you suggest a server that is as simple to operate 
and maintain as an appliance such as the Interjet. 
- Via the Internet

I did some checking and Interjet seems to be a product IBM wants 
to forget. I wasn't able to find any technical information on 
the product anywhere on the site. Replacement isn't the first 
option I would look at. First, consider putting in an e-mail 
proxy server. This would be something for those on the outside 
to try to spam through and could serve as a platform to reduce 
the amount of spam coming into your company. By taking a look at 
<http://www.spamassassin.org/> (recently made part of the Apache 
Software Foundation), you will find several documents that walk 
you through setting up Spam Assassin as a tool to reduce the 
amount of spam coming into your company without having to figure 
out all the settings on your own. If you don't want to set up 
your own system, you will also find links on this site 
third-party solutions that come in an appliance form ready to 
stick in the rack and get to work.

If neither of these options work for you, one of the simpler 
mail servers I have set up recently is Novell's NetMail 3.5 ( 
<http://www.novell.com/products/netmail/> ), which can run on a 
variety of platforms. You don't have to have a Novell server 
running in order to use this, and the management tools couldn't 
be simpler. If you're looking for a more Linux-oriented solution 
( <http://www.nwfusion.com/topics/linux.html> ), you can also 
get NetMail on this platform or you can go with a more 
Linux-conventional approach by using something like Sendmail ( 
<http://www.sendmail.org/> ) or Postfix ( 
<http://www.postfix.org/> ) to handle the mail. Although either 
Sendmail or Postfix can be a little intimidating to configure, 
if you add something such as Webmin ( <http://www.webmin.com/> ) 
as a management front end, you a more a point-and-click approach 
instead of digging through multiple layers of configuration 
files.

I don't think providing NAT and DHCP could be the cause of your 
open relay. See if there is a configuration option that requires 
you to authenticate before being able to send mail. Although 
this would require you to make a minor change on all 
workstations, it should help address the open relay problem. 
Without knowing how your Interjet appliance is wired into the 
network, it might be possible to introduce a small hardware-type 
firewall that provides NAT and DHCP functionality. You could 
then turn off those features on Interjet and see if the problem 
continues.
_______________________________________________________________
To contact: Ron Nutter

Ron Nutter, a Master Certified Novell Engineer and Microsoft 
Certified Systems Engineer in the Lexington, Ky., area, tracks 
down the answers to your questions. Send your questions to 
<mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
This newsletter is sponsored by McAfee 

Visit the Enterprise Security Center, sponsored by McAfee(r), 
for an exclusive collection of news, whitepapers, information, 
analysis and strategy for securing your networks and systems. 
Learn new strategies for securing your servers and protecting 
your desktops from viruses. Get the latest information on how to 
stay on top of the latest threats to your network and bolster 
your skills in synergizing your IT staff as a critical business 
asset. 
http://www.fattail.com/redir/redirect.asp?CID=72587
_______________________________________________________________
ARCHIVE LINKS

Dr. Internet archive:
http://www.nwfusion.com/columnists/blass.html

Nutter's Help Desk archive:
http://www.nwfusion.com/columnists/nutter.html
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