NETWORK WORLD NEWSLETTER: GIBBS & BRADNER
08/24/04

Dear [EMAIL PROTECTED],

In this issue:

* Backspin columnist Mark Gibbs gets chided by a couple of 
��readers
* Links related to Gibbs & Bradner
* Featured reader resource
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This newsletter is sponsored by Alterpoint 

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Today's focus:  Cheap and now meets medical gear and viruses

By Mark Gibbs

Following last week's rant ( 
<http://www.nwfusion.com/columnists/2004/081604backspin.html> ) 
about music industry lawyers running amok, reader Mark Brusch 
chided me: "Well, it's almost two years later and I will ask 
again: Do you feel up to organizing these people for the fight 
or do you want to sit back again and change the subject?"

One of the best ways to be heard is by joining the Electronic 
Frontier Foundation (EFF). If there is any group addressing the 
addressable when it comes to issues that concern the online 
world, the EFF is the one that gets my support and my money.

Through the EFF I have a voice because it is organized by 
sensible, intelligent people, and there is strength in numbers. 
If a significant number of Backspin readers subscribed to the 
EFF we'd be a force to be reckoned with that would eclipse the 
petty, partisan interests and dogma of the bureaucrats and big 
media conglomerates.

On another topic, reader Tom Graly couldn't help but throw down 
the gauntlet as well: "Somehow over the years I've come to 
expect you to jump on major violations of common sense. Though 
your common sense isn't always mine, that's OK. [Network World] 
has run front-page stories on the FDA and medical device makers 
for the last two weeks with nary a word from Backspin. . . . 
While I sympathize with the hospitals going after the device 
suppliers because that is the only recourse they have, the FDA 
needs to go to the source of the problem, not the victims."

So the medical services community is ticked off by medical 
equipment vendors' tardiness in upgrading operating systems that 
run their equipment. Network World's story last week ( 
<http://www.nwfusion.com/news/2004/081604fdapatch.html> ) said, 
"hospital IT administrators are voicing complaints that 
manufacturers are failing to patch Windows-based equipment 
quickly or at all, which then fall prey to computer worms."

So the gripe from Billy-Bob Medical Service is that the version 
of Windows that runs the gazillion-dollar ventro-fibriculating 
diastolyic gazornenplatz isn't being patched fast enough and 
Billy-Bob is worrying about the risks. What a load of bull.

Let's be realistic: Device makers are quite justifiably worried 
about upgrading operating systems without extensive testing - 
something that is arguably just this side of impossible to do if 
you are looking for verifiably secure, reliable operation. But 
the fear is that the risk of these devices being compromised by 
malware and hackers is not trivial.

OK, so say device vendors do that magical something and 
equipment still suffers a malfunction because a patch or upgrade 
causes instability, or despite enhanced security and 
reliability, a device gets infected and a patient dies.

Don't you think that all concerned would take legal action 
against the device vendor, the hospital and the guy who makes 
the coffee in the hospital canteen whether or not the equipment 
vendor has instigated an upgrade?

What really chaps my butt is the idea that device vendors are 
somehow responsible for the environment that their devices are 
deployed in! Don't pretend the equipment vendor is somehow the 
bad guy when you put the device in an unsafe environment.

If the equipment can't be upgraded to be reliable in your 
environment then either replace the damn thing with equipment 
that is, or protect it.

Put pressure on vendors involved, but don't expect them to carry 
your liability. They have businesses to run just as you do. If 
they don't want to upgrade and you decide to go with another 
vendor then tough on them and good for you.

If it is the other way around and you can't or don't want to 
find another vendor, and your existing vendor won't upgrade, 
then just shut up. You want to complain? Complain to everyone. 
If none of them can produce something that is acceptable then 
any or all of them are the ones to beat up. But be prepared to 
pay for what you want.

Better still, beat yourself up. You wanted it cheap and now.

Self-flagellation to <mailto:[EMAIL PROTECTED]>

RELATED EDITORIAL LINKS

Hospital-patching forum
What do you think? Jump into the discussion.
http://www.nwfusion.com/cgi-bin/forum/gforum.cgi?post=1649

FDA reads riot act to device makers
08/16/04.
http://www.nwfusion.com/news/2004/081604fdapatch.html

Fed up hospitals defying patching rules
08/09/04.
http://www.nwfusion.com/news/2004/080904patchfights.html

Users, vendors treating healthcare patching ills
07/19/04.
http://www.nwfusion.com/news/2004/071904hospitalpatch.html

Rx for patching mired in red tape
07/05/04.
http://www.nwfusion.com/news/2004/070504hospitalpatch.html
_______________________________________________________________
To contact: Mark Gibbs is a consultant, author, journalist, 
and columnist. He writes the weekly Backspin and Gearhead 
columns in Network World. Gibbs is also co-conspirator of 
the Vitally Important Information Web site 
(http://www.vitallyimportantinformation.com/). 

Gibbs can be contacted at mailto:[EMAIL PROTECTED] 
Press releases to [EMAIL PROTECTED]
_______________________________________________________________
This newsletter is sponsored by Alterpoint 

Read the latest analyst report on Network Change and 
Configuration Management (NCCM) written by EMA's Dennis 
Drogseth.  This report discusses the latest developments in the 
NCCM market, including an in-depth look at DeviceAuthority 
Suite, a comprehensive solution for configuring, changing, and 
controlling today's complex, multi-vendor IT network 
infrastructures.   Download the report today to learn how you 
can leverage NCCM to reduce the cost and complexity of managing 
network change. 
http://www.fattail.com/redir/redirect.asp?CID=73247
_______________________________________________________________
ARCHIVE LINKS

Gibbs archive:
http://www.nwfusion.com/columnists/gibbs.html

Bradner archive:
http://www.nwfusion.com/columnists/bradner.html
_______________________________________________________________
FEATURED READER RESOURCE
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Answer the questions and find out what the average salary is for 
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<http://www.nwfusion.com/salary/2004/calculator.html>
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