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Computerworld E-Business
August 25, 2004
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In this issue:
* Ford Abandons Oracle Procurement System
* Phishy E-mails And Web Sites: What's Your Responsibility?
* Online Sales Continue To Rise, Up 23.1% From A Year Ago
* Study: E-business Customer Satisfaction On The Rise
* J.D. Edwards Users Still Aren't Sold On PeopleSoft's Takeover
* Sidebar: Users Have More Choices, Better Support, PeopleSoft Exec Says
* Sidebar: Acquisition's Long-Term Effect Is Still An Open Question, Analysts Say
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Ford Abandons Oracle Procurement System
The automaker has decided to stop using a procurement system that's
based on Oracle's databases and business applications and return all of
its purchasing processes to what it described as a "proven" set of
custom-developed mainframe software.
http://www.computerworld.com/newsletter/0,4902,95404,00.html?nlid=EB
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Phishy E-mails And Web Sites: What's Your Responsibility?
Of course your company isn't connected with those fraudulent e-mails
hoping to dupe some of your customers into revealing their credit card
numbers. But washing your hands of the mess is bad corporate policy,
argues Larry Ponemon in the debut of his Computerworld.com
column on IT ethics.
http://www.computerworld.com/newsletter/0,4902,95461,00.html?nlid=EB
Plus, take a survey on phishing:
http://www.computerworld.com/q?a4930
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Online Sales Continue To Rise, Up 23.1% From A Year Ago
While they're still a sliver of overall U.S. retail sales, retail
online sales continued to rise in the second quarter to
$15.7 billion, according to figures released by the U.S.
Department of Commerce.
http://www.computerworld.com/newsletter/0,4902,95406,00.html?nlid=EB
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Study: E-business Customer Satisfaction On The Rise
Users of portals, news sites and search engines were a bit less
satisfied than average consumer scores overall, a University of
Michigan survey show. Scores were higher for online travel, retail,
auction and brokerage sites.
http://www.computerworld.com/newsletter/0,4902,95451,00.html?nlid=EB
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J.D. Edwards Users Still Aren't Sold On PeopleSoft's Takeover
Based on interviews with J.D. Edwards users and an informal poll
conducted by Computerworld, PeopleSoft has yet to win over the
new customer base that it inherited after buying its former competitor
12 months ago.
http://www.computerworld.com/newsletter/0,4902,95412,00.html?nlid=EB
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Sidebar: Users Have More Choices, Better Support, PeopleSoft Exec Says
Ram Gupta, executive vice president of products and technology at
PeopleSoft, says in an interview that the company has increased
development of the applications acquired when it bought J.D. Edwards
and improved the technical support available to users of the products.
http://www.computerworld.com/newsletter/0,4902,95413,00.html?nlid=EB
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Sidebar: Acquisition's Long-Term Effect Is Still An Open Question, Analysts Say
One year after PeopleSoft completed its acquisition of J.D. Edwards,
analysts say it's still too early to be sure what the deal will
ultimately mean for the software vendor and its rivals in the business
applications market.
http://www.computerworld.com/newsletter/0,4902,95407,00.html?nlid=EB
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