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Computerworld Outsourcing
August 26, 2004
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In this issue:
* Outsourcing Issue Flares Up At Chip Conference
* HP To Manage IT For Finnish Energy Giant
* Reporter's Notebook: HP World Users Disdain Offshore Support Move
* EDS Extends IT Automation Deal With Opsware For Three Years
* Broadcaster Sues EDS Over CRM Contract
* Attorney Says Sloppy IT Deals All Too Common
* Not All Employers Play Fair
* Backing Up The Edge
* Infosys To Set Up Second Outsourcing Facility In China
* Can India Keep Pace With China?
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Outsourcing Issue Flares Up At Chip Conference
A panel including two venture investors, a scholar, a laid-off software
engineer and two chip industry CEOs debated the issue at the Hot Chips
event sponsored by the IEEE.
http://www.computerworld.com/newsletter/0,4902,95466,00.html?nlid=XSP
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HP To Manage IT For Finnish Energy Giant
Finnish energy giant Fortum Corp. has signed a five-year agreement with
Hewlett-Packard to manage its IT infrastructure and support about
10,000 users across Europe.
http://www.computerworld.com/newsletter/0,4902,95428,00.html?nlid=XSP
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Reporter's Notebook: HP World Users Disdain Offshore Support Move
This week's HP World is over, and users at the event had a lot
on their minds.
http://www.computerworld.com/newsletter/0,4902,95386,00.html?nlid=XSP
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EDS Extends IT Automation Deal With Opsware For Three Years
Outsourcing vendor Electronic Data Systems has renewed an agreement for
IT services from automation and utility software company Opsware that
could be worth $145 million over eight years.
http://www.computerworld.com/newsletter/0,4902,95458,00.html?nlid=XSP
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Broadcaster Sues EDS Over CRM Contract
London-based British Sky Broadcasting Group, which terminated a CRM
development deal with Electronic Data Systems in 2002 and brought the
IT work in-house, has now filed a breach-of-contract lawsuit seeking
unspecified damages from the vendor.
http://www.computerworld.com/newsletter/0,4902,95398,00.html?nlid=XSP
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Attorney Says Sloppy IT Deals All Too Common
IT managers and contract specialists often fail to include important
criteria in their technology purchasing deals, such as performance
promises that vendors make in response to requests for proposals, said
contract negotiation experts at a Share user group conference.
http://www.computerworld.com/newsletter/0,4902,95396,00.html?nlid=XSP
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Not All Employers Play Fair
Opinion: Virginia Robbins believes companies that are out to make as
much money as possible in the short term treat their employees
unfairly.
http://www.computerworld.com/newsletter/0,4902,95370,00.html?nlid=XSP
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Backing Up The Edge
Companies are beginning to throw out tape drives at branch offices in
favor of network backup technologies that centralize backup functions.
http://www.computerworld.com/newsletter/0,4902,95356,00.html?nlid=XSP
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Infosys To Set Up Second Outsourcing Facility In China
Indian outsourcing company Infosys Technologies Ltd. moved into its
Shanghai office in February but the company is running out of space
and is scouting locations for a second outsourcing facility in China.
http://www.computerworld.com/newsletter/0,4902,95487,00.html?nlid=XSP
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Can India Keep Pace With China?
The widespread availability of good infrastructure provides a boost to
outsourcing service providers in China, such as Bleum Inc., which are
angling for a bigger share of the outsourcing business from U.S.
companies.
http://www.computerworld.com/newsletter/0,4902,95488,00.html?nlid=XSP
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