{Image: GovExec.com}
Technology Management
August 27, 2004
The free weekly e-mail newsletter that focuses on key issues involving the
government's effort to procure, implement and manage information technology systems,
providing news of value not only to IT specialists, but all managers and employees. To
sign up for our email newsletters, click here:
{ Link: http://www.govexec.com/email }
http://www.govexec.com/email.
You can also view this newsletter at: { Link:
http://www.govexec.com/email/technology.htm }
http://www.govexec.com/email/technology.htm
_____
Brought to you by HP
{ Link:
http://ad.doubleclick.net/clk;10326170;5622871;y?http://ad.doubleclick.net/clk;10091781;9971656;r
}
{Image: Brought to you by HP}
As a leader in the world of e-commerce and web-based services, HP dramatically
enhances your ability to deliver essential services to citizens and intra-agency
customers while reducing your overall IT costs.
Solutions like HP's mobility products, provide your increasingly mobile workforce with
faster access to time-critical information - with security built in.
{ Link:
http://ad.doubleclick.net/clk;10326187;5622871;g?http://ad.doubleclick.net/clk;10091787;9971728;x
}
CLICK HERE for more information.
_____
In this issue:
* Navy personnel question customer satisfaction survey results
* Officials defend Navy intranet satisfaction survey
* Lawmaker questions demise of government technology task force
* OMB sets new standards for e-government grades
* IT training programs can be linked to form federal plan, report says
* Tech companies procure federal experts for board slots
* Quote of the week
_____
1. Navy personnel question customer satisfaction survey results
By David McGlinchey
In early August, Navy technology officials announced that customer satisfaction levels
for the Navy Marine Corps Intranet were near 80 percent and rising. That declaration
has unleashed a wave of anger from Navy and Marine Corps personnel who say they have
yet to meet a person, military or civilian, who is pleased with the massive new
intranet system.
The NMCI program, which is designed to implement a secure network connecting all Navy
and Marine Corps personnel, could end up costing more than $8 billion. According to
Navy officials, NMCI soon will have 700,000 connected users - making it the world's
largest intranet. Service officials and representatives from Texas-based prime
contractor EDS have said that some problems are to be expected as the program is being
developed and delivered. Program officials insist the majority of Navy users are happy
with NMCI.
A casual sampling of Navy personnel, however, failed to uncover a single satisfied
user. Many were sharply critical of the program.
Full story: { Link: http://www.govexec.com/dailyfed/0804/082004d1.htm }
http://www.govexec.com/dailyfed/0804/082004d1.htm
_____
2. Officials defend Navy intranet satisfaction survey
By David McGlinchey
Officials at the Navy Marine Corps Intranet program vigorously defended the network's
customer satisfaction ratings Tuesday, saying that a large portion of complaints come
from users who were recently brought into the new system.
The intranet--which could end up costing more than $8 billion--is being developed by
Texas-based defense contractor EDS as a secure network that will soon connect 700,000
military and civilian users. In early August, NMCI officials said the program was
nearing an 80 percent customer satisfaction rate. Some military and civilian users,
however, have expressed skepticism over those statistics and have harshly criticized
the program.
The surveys are conducted by EDS, a fact that has raised further suspicions among
disgruntled users. While the contractor has put a significant investment into the
development of NMCI, it stands to receive financial rewards as it meets contract
benchmarks, including customer satisfaction goals. NMCI officials said they have
complete faith in the integrity of the survey.
Full story: { Link: http://www.govexec.com/dailyfed/0804/082504d1.htm }
http://www.govexec.com/dailyfed/0804/082504d1.htm
_____
3. Lawmaker questions demise of government technology task force
By Chris Strohm
A senior Democratic lawmaker last week questioned why the Homeland Security Department
shut down an independent task force before it finished examining several government
technology programs, including the nation's biometric border security system.
Rep. Jim Turner, D-Texas, ranking member of the House Homeland Security Committee,
sent DHS Secretary Tom Ridge a letter this week expressing concerns about the
cancellation of the Data Management Improvement Act Task Force, which was created by
Congress in 2000 and authorized to operate until 2008.
The task force was disbanded in January despite having a lengthy research agenda,
dedicated staff and budget to carry its work through 2004, according to Turner. A DHS
spokeswoman explained that the task force was disbanded because it met its statutory
mandates to advise the Attorney General on border management issues. According to the
spokeswoman, it was determined that the group needed more flexibility with input from
the private sector and state and local entities so the task force was replaced by port
specific plans being carried out by other employees.
Full story: { Link: http://www.govexec.com/dailyfed/0804/082004c1.htm }
http://www.govexec.com/dailyfed/0804/082004c1.htm
_____
4. OMB sets new standards for e-government grades
By Amelia Gruber
The Office of Management and Budget handed agency chief information officers more
information Monday on what's needed to achieve top grades for managing e-government
projects.
To reach a green light--the highest possible mark--in e-government on OMB's quarterly
management score card, agencies must show that they use a technique called "earned
value management" to justify and track technology investments, according to an Aug. 23
memorandum. The technique entails determining the level at which existing IT systems
perform and analyzing the extent to which a given investment has enhanced that
baseline performance.
Karen Evans, OMB's e-government administrator, said agencies striving for top
e-government marks must show they use the earned value management technique to
evaluate projects, and must indicate whether investments are boosting performance as
much as expected.
Full story: { Link: http://www.govexec.com/dailyfed/0804/082404a1.htm }
http://www.govexec.com/dailyfed/0804/082404a1.htm
_____
5. IT training programs can be linked to form federal plan, report says
By David McGlinchey
An array of existing federal training programs in information technology can be linked
to form a governmentwide effort, according to a report released last week by the
Office of Personnel Management.
The report was developed by OPM to assess IT training programs and their ability to
meet the Clinger-Cohen core competencies - a baseline developed in 1997 and updated
periodically by one of the federal government's top technology panels. The core
competencies are designed to be used by federal agencies trying to comply with
requirements in the 1996 Information Technology Management Reform Act, also known as
the Clinger-Cohen Act. It requires agencies to determine their technology competency
requirements and also assess how close they are to meeting those standards.
"OPM believes that the programs addressed in this report can be the foundation of a
governmentwide IT training framework," according to the report. "All programs reviewed
in this report are driven by the Clinger-Cohen core competencies as outlined by the
Federal CIO Council, address the different levels of IT development, and have built-in
program assessment and update capabilities."
Full story: { Link: http://www.govexec.com/dailyfed/0804/082304d1.htm }
http://www.govexec.com/dailyfed/0804/082304d1.htm
_____
Brought to you by HP
{ Link:
http://ad.doubleclick.net/clk;10326170;5622871;y?http://ad.doubleclick.net/clk;10091781;9971656;r
}
{Image: Brought to you by HP}
As a leader in the world of e-commerce and web-based services, HP dramatically
enhances your ability to deliver essential services to citizens and intra-agency
customers while reducing your overall IT costs.
Solutions like HP's mobility products, provide your increasingly mobile workforce with
faster access to time-critical information - with security built in.
{ Link:
http://ad.doubleclick.net/clk;10326187;5622871;g?http://ad.doubleclick.net/clk;10091787;9971728;x
}
CLICK HERE for more information.
_____
6. Tech companies procure federal experts for board slots
By Steve Seidenberg, for National Journal's Technology Daily
A growing number of information technology firms that want to win homeland security
contracts are naming board directors who have extensive experience in the federal IT
procurement process.
The federal government spends huge amounts of money on technology to bolster security
for military, government and major infrastructure sites, so IT companies that want to
benefit from the spending are looking for people who know how to do business with the
federal government.
It is a trend that began soon after Sept. 11, 2001, terrorist attacks, according to
Evan Scott, head of executive search firm The Evan Scott Group International. He said
companies of all sizes, from General Electric on down, are looking for executives with
federal experience.
Full story: { Link: http://www.govexec.com/dailyfed/0804/082004tdpm1.htm }
http://www.govexec.com/dailyfed/0804/082004tdpm1.htm
_____
7. Quote of the Week:
"There are more problems than you could shoot at. Productivity of daily processes are
slowed to a snail's pace, and it practically takes an act of Congress to get problems
fixed."
-- A Navy civilian, who asked not to be identified, { Link:
http://www.govexec.com/story_page.cfm?articleid=29263&dcn=todaysnews }
criticizing the Navy Marine Corps Intranet.
_____
Check out { Link: http://www.govexec.com/email/workforce.htm }
Workforce Week, our new email newsletter that focuses on the pay, benefits, hiring
and human capital management issues that affect every employee, manager and executive
in the federal government. { Link: http://www.govexec.com/email/ }
Click here to sign up for your free subscription.
_____
<<<<<<<<<<<<<<<<<<<<<<<<<<< >>>>>>>>>>>>>>>>>>>>>>>>>>>>>
To unsubscribe from Technology Management e-newsletter
visit this link http://tcmg-media.com/uzAAGx%2BwAAFrUB
Note: It may take our system up to two business days
to process your unsubscribe request and during that time
you may receive one or two more newsletters.
Thank you for reading GovExec.com.
This message was sent from GovExec.com to e-mail address
[EMAIL PROTECTED]
<<<<<<<<<<<<<<<<<<<<<<<<<<< >>>>>>>>>>>>>>>>>>>>>>>>>>>>>
[Non-text portions of this message have been removed]
------------------------ Yahoo! Groups Sponsor --------------------~-->
Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar.
Now with Pop-Up Blocker. Get it for free!
http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/BCfwlB/TM
--------------------------------------------------------------------~->
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/kumpulan/
<*> To unsubscribe from this group, send an email to:
[EMAIL PROTECTED]
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
