NETWORK WORLD NEWSLETTER: LINDA LEUNG ON IT EDUCATION AND TRAINING 09/01/04 Today's focus: Fighting spam begins with education
Dear [EMAIL PROTECTED], In this issue: * Educating your users to be spam aware * Links related to IT Education and Training * Featured reader resource _______________________________________________________________ This newsletter is sponsored by Alterpoint Read the latest analyst report on Network Change and Configuration Management (NCCM) written by EMA's Dennis Drogseth. This report discusses the latest developments in the NCCM market, including an in-depth look at DeviceAuthority Suite, a comprehensive solution for configuring, changing, and controlling today's complex, multi-vendor IT network infrastructures. Download the report today to learn how you can leverage NCCM to reduce the cost and complexity of managing network change. http://www.fattail.com/redir/redirect.asp?CID=78680 _______________________________________________________________ See what's next in a wireless world. DEMOmobile puts the best of what's next in the palm of your hand. Hundreds apply, but only the most significant technologies are chosen to launch here. Register today to see them first. DEMOmobile 2004: The launchpad for a wireless world. September 8-10, La Jolla, CA http://www.fattail.com/redir/redirect.asp?CID=78020 _______________________________________________________________ Today's focus: Fighting spam begins with education By Linda Leung Do you remember what life was like before spam? When I got my first e-mail account, I used to get so excited when friends sent me e-mail but now it's not so fun. I have one or two friends who like to forward those superstitious "fill in this very personal questionnaire, forward it to 10 of your closest friends (with their e-mail addresses for all to see), and you will be guaranteed to win this week's lottery" chain messages. It's no wonder I'm in every spammer's little black book. In addition to the anti-spam technologies that we deploy, we need to educate our users - like my superstitious friends - to be spam aware. But how do we do that, and what are the other effective technologies and techniques for killing spam in the enterprise? What can we do to ensure that e-mail is once again an effective and convenient communication mechanism, rather than a transport for junk? These are some of the issues that will be tackled at our Messaging and Spam Technology Tour that will be passing by a city near you in September. You can get the full details of the event here: <http://www.nwfusion.com/events/messaging/index.html> . I was thinking of how I could educate my friends about some of the tricks that spammers use, and so I hunted around the Web sites of some of the security vendors for help. Surprisingly, I could only find a few that provided educational material; many were focused on selling their products. The educational advice I did find was very useful (thanks to Sophos and Eblocs.com). Below you'll find some of that advice, which you may want to pass on to your users: * Never make a purchase from an unsolicited e-mail. ��"If spamming weren't economically viable, it would be obsolete," ��Sophos says. E-mail users could fall prey to a potentially ��fraudulent sales scheme and their e-mail addresses could be sold ��to spammers. * Never respond to any spam messages or click on any links in ��the message. ��Replying to any spam message, even to "unsubscribe" or be ��"removed" from the e-mail list only confirms your e-mail address ��to the spammer. Also, it is pointless flaming the spammer as ��their return address could be invalid. * When sending e-mail messages to a large number of recipients, ��use the blind copy (BCC) field to conceal their e-mail address. �� ��Sending e-mail where all recipient addresses are "exposed" in ��the "To" field makes it vulnerable to harvesting by a spammer's ��traps. Perhaps my friends could use this BCC option if they must ��send those e-mails to feed their superstition. * Never provide your e-mail address on Web sites, newsgroup ��lists or other online public forums. ��Many spammers use "Web bots" that automatically surf the ��Internet to harvest e-mail addresses from such outlets. * Do not click "yes" when an Active X dialog box keeps popping ��up unless you know exactly what you're downloading. ��Active X allows users to enhance Web pages with sophisticated ��formatting features and animation, but they also represent ��serious security risks, Eblocs.com says. They keep popping up ��and prevent the user from going any further on a Web site. The ��dialog box insists that "yes" is clicked and an application ��downloaded. This application could be spyware, adware or Trojan ��horses. * Clear out cookies and other tracking data on your computer. * Use disposable e-mail accounts when filling out forms online. * Don't enter any sweepstakes or contests online. Most of them ��capture your personal information and sell it to third-party ��vendors, Eblocs.com says. * Don't fill out any Web forms asking for your Social Security ��Number, driver's license, e-mail passwords, bank account ��information, or your mother's maiden name. Next time, we'll look at some of the resources that can help you in your role of fighting spam in the enterprise. *** Messaging and Spam Technology Tour Sept. 21-30, at a city near you <http://www.nwfusion.com/events/messaging/index.html> Strategy & Management for Messaging & Spam is a sophisticated new Network World Event seminar that's as innovative and aggressive as the spammers themselves. It treats content management as a professional discipline. Helping to solve the symptoms of spam by taking you inside the world of messaging for a dose of preventative medicine driven by proven management principles. RELATED EDITORIAL LINKS Sophos: Best practice advice http://www.sophos.com/spaminfo/bestpractice/ Eblocs.com: Tips on Protecting Your Identity - Online and Off! http://www.eblocs.com/idtheftresources.html _______________________________________________________________ To contact: Linda Leung Linda Leung is associate online news editor at Network World and is responsible for editing many of Network World's e-mail newsletters and news stories for Network World Fusion. She is a regular contributor to Network World's Management Strategies section, which examines the career and management issues of network executives.She can be reached at <mailto:[EMAIL PROTECTED]> Sign-up to receive our FREE Webcast Newsletter. The weekly Webcast Newsletter brings you information on Webcasts available on Network World Fusion - your 24-7 source for the latest solutions and strategies, complete with links, resources, and the personal answers you need. <http://www.nwfusion.com/nlitedu163> _______________________________________________________________ This newsletter is sponsored by Alterpoint Read the latest analyst report on Network Change and Configuration Management (NCCM) written by EMA's Dennis Drogseth. This report discusses the latest developments in the NCCM market, including an in-depth look at DeviceAuthority Suite, a comprehensive solution for configuring, changing, and controlling today's complex, multi-vendor IT network infrastructures. Download the report today to learn how you can leverage NCCM to reduce the cost and complexity of managing network change. http://www.fattail.com/redir/redirect.asp?CID=78679 _______________________________________________________________ ARCHIVE LINKS Newsletter archives http://www.nwfusion.com/newsletters/ _______________________________________________________________ Making the Most of Your Blade Servers: Optimize Applications, Increase Security You already know that blade servers can save space, money, and resources. But are you making the most of the blade revolution? Join Network World and F5 to learn about software solutions that: * Enable more intelligent traffic management. * Improve scalability, load balancing, and cost-efficiency * Enhance security. 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