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ENTERPRISE WINDOWS: OLIVER RIST                 http://www.infoworld.com
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Monday, September 6, 2004

FAREWELL TO THINKPAD, HELLO TO STYLE?

By Oliver Rist

Posted September 03, 2004 3:00 PM Pacific Time

It finally happened. All I did was politely ignore a few dozen e-mails,
several phone calls, a couple of faxes, and have one replacement
notebook stolen, and IBM suddenly had enough. Two burly gentlemen came
to visit me at my office, and after suspending me by my nether regions
for a few minutes, they got the point across that IBM would very much
like its ThinkPad T40p review notebook returned. Now. So, after physical
therapy, I started counting my shekels and looking around for the best
new notebook.

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Turns out, however, that CPU horsepower isn't the only thing power users
are looking for in a business notebook these days. There's a new factor:
style. And it's vexingly complex when you're thinking of buying 30 of
these for the new sales reps, for example. Until recently, style meant
sleek, silver or black, and above all, small -- as small as possible
while still being able to run Office, surf the Web, and run the local
VPN client.

But a surprising thing happened on the way to smallest and prettiest:
The users changed. Go figure. Now many of them want to do more than just
office work. They like MP3s, DVDs, peeking in on the babysitter using a
home Webcam, and of course, playing games. Lots of games. Normally, you
can thumb your nose at that: They're at work; they should be doing work,
not playing games. Can't really justify that, though, when you're
talking to a salesperson who works during the day and hops from city to
city at night. They want more than style; they want some real power. So
when I ask about cool notebooks, I'm suddenly hearing names like
Alienware Area-51m, Acer Ferrari 3200, and something called an ABS
Mayhem G3. They're colorful, they're more heavily muscled than an
Austrian Conan, and they ain't cheap. But can they play in the business
world?

And once asked, the question had to be answered. Alienware,
unfortunately, is too cool for school and didn't play. I didn't even see
Falcon Northwest's new FragBook TL until early this morning, but ABS and
Acer came across no trouble. Drop Windows XP Pro on them and there's
nothing these boxes can't do when it comes to running business
applications. So the question is, Do they fit in physically? Here, we've
got some major issues.

Weight: The ABS Mayhem G3 arrived first, which was surprising because my
UPS guy isn't as healthy as he used to be, and something this heavy
really should have killed him. There's a slew of Mayhem-like notebooks
coming our right now from folks like ABS, Hyperion, and Voodoo. They're
around 10 pounds with battery, and they sport power bricks the size and
weight of a regular construction brick. I checked. Regardless of stylish
color, these machines simply weren't meant to move.

Acer's Ferrari and, apparently, Falcon's FragBook, have an edge. Neither
could be considered light, but 6 pounds or so is still on the feasible
side of mobility, provided you work out. Screen size isn't the same as
on the ABS crowd, but it's still bigger than most. Amenities on the Acer
were excellent, with a case designed with ergonomics in mind, including
USB ports located together on the left side, a slot-loading DVD/CDR
drive and a power brick that can't be used to shore up my garage. And
style is a given, combining a brilliant paint job with the Ferrari logo
-- a weird combination, but definitely cool.

Heat: This is a problem because power means CPU cycles, and for many,
that means a real Pentium 4, not a Pentium M or, God forbid, a
celery-like Celeron. Real Pentium 4s combined with 128MB, and even
256MB, video subsystems mean you can play even the most
graphics-demanding first-person shooter on your "PowerStyle" notebook.

But CPU cycles mean heat, enough to brand the ABS logo onto your thighs
if you leave the Mayhem on your lap running too long. I thought the Acer
felt better, but I was wrong. After leaving it on a surface that allowed
little airflow beneath the case, the AMD CPU got so hot the machine,
ironically, froze.

Battery life: Forget the five hours I was getting with the ThinkPad. ABS
topped out at 1 hour and 45 minutes. But Acer's Ferrari and, supposedly,
the FragBook do better. Acer's AMD squeezed out almost 3.5 hours running
Knoppix and Falcon dropped in a 2GHz Pentium M, which rumor has it keeps
its battery life at almost 4 hours.

All this means you'll be doing more support work on these machines,
style or no. Cutting edge hardware always means more support issues, and
hot batteries combined with short battery lives mean more user
complaints. Plus, your users will want more stuff, including airline
power converters like the one from APC, and even an air mouse like
Gyration's In-Air Mouse, because you can't hose down Nazis on a tray
table that's already covered by the Mayhem.

But if the Ferrari 3200 and the FragBook TL are anything to go by, the
bridge between power and mobility is getting more realistic every day.
Give it a while to get the heat and component issues worked out, and
they'll definitely become viable corporate netizens -- especially if
somebody works a way to paint your corporate logo on them.

Meanwhile, as a one-man geek machine, that Acer is damn attractive.

Oliver Rist is a senior contributing editor at InfoWorld.


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