NETWORK WORLD NEWSLETTER: CAROLYN DUFFY MARSAN'S ISP NEWS REPORT
09/06/04
Today's focus:  Internap touts latest higher-ed win

Dear [EMAIL PROTECTED],

In this issue:

* Internap extends contract with George Washington University
* Links related to ISP News Report
* Featured reader resource
_______________________________________________________________
This newsletter is sponsored by Intel 
A NW Special Report: 
The State of Wireless LANs  

Wireless has becomes more integrated and accepted as a way of 
doing business. However, several questions are raised about its 
current state; what are the trends and best practices for 
deploying wireless LANs?  What are the leading applications? 
What are the tradeoffs in current wireless standards?  What are 
the best options for wireless infrastructures and security 
mechanisms?  Click here to download your copy, no registration 
required http://www.fattail.com/redir/redirect.asp?CID=79117
_______________________________________________________________
VORTEX 2004: Setting the IT Agenda 

As the IT industry shifts from a client/server-based model to 
true Web-based computing, how will these changes impact your IT 
architecture? Through frank one-on-one interviews with top 
executives, lively Q&As, and spirited panel discussions, VORTEX 
2004,  http://www.fattail.com/redir/redirect.asp?CID=79686
_______________________________________________________________

Today's focus:  Internap touts latest higher-ed win

By Carolyn Duffy Marsan

Internap Network Services will provide OC-3 Internet 
connectivity to the Virginia campus of The George Washington 
University under a three-year, $576,000 contract extension 
announced in August.

The GWU deal is the latest in a series of higher-education wins 
for Internap, which provides high-performance Internet 
connectivity using multiple backbone networks. Internap's other 
collegiate customers include Emory University in Atlanta, the 
Pennsylvania state college system, the Massachusetts Institute 
of Technology and several junior colleges in Florida.

"In the past, universities almost acted like ISPs," says Don 
Magnuson, mid-Atlantic market director for Internap. "They had 
multiple carriers, and they had to manage complex networks. They 
had to be able to run [Border Gateway Protocol] and to hire 
people who know how to do that. It was all somewhat 
complicated."

Magnuson says that universities are finding they can save money 
if they outsource their network management services to a service 
provider like Internap.

"The outlook for Internap in the higher-education market looks 
pretty good," Magnuson adds. "It's driven by all the tremendous 
growth in IP in the higher-ed arena."

Two years ago, Internap won a competitive bid to support GWU's 
main campus in Washington, D.C. Ten ISPs bid on the job, but GWU 
officials said they chose Internap because it offered "the best 
product."

"Internap was so much better than the other bidders," says 
Andrew Gallo, senior information systems engineer for GWU. "I 
hadn't seen anything like their SLAs, which cover Internet 
transit providers."

Gallo has had virtually no problems with Internap to date. "I've 
never had to call and open a trouble ticket," Gallo says. "I've 
never had to call Internap's NOC to report a problem. I've never 
had one of my customers call me to complain [about Internap's 
service.]"

Indeed, Gallo has been so happy with Internap's service at the 
university's main campus, that he invited only Internap to bid 
on GWU's Virginia campus network upgrade.

"We could have done a full-blown RFP, but that's very 
time-consuming," Gallo says. "Internap came in with a good price 
and we liked their service, so we saw no reason to do that."

Gallo says IP connectivity is becoming more crucial at GWU as 
more applications - including course registration, employee 
payment and class grading - go online.

"If your IP services are nice to have, but let's say they go out 
for a couple of hours and it's not that important to you, then 
you should go with the dirt-cheapest provider," Gallo says. "If 
you're talking about mission-critical IP applications and 
end-to-end performance, you need to look for an SLA that matches 
that. Internap does that."

RELATED EDITORIAL LINKS

More about Internap's SLAs
http://www.internap.com/products/sla.htm
_______________________________________________________________
To contact: Carolyn Duffy Marsan

Carolyn Duffy Marsan is a senior editor with Network World and 
covers emerging Internet technologies and standards. Reach her 
at <mailto:[EMAIL PROTECTED]> 
_______________________________________________________________
This newsletter is sponsored by Intel 
A NW Special Report: 
The State of Wireless LANs  

Wireless has becomes more integrated and accepted as a way of 
doing business. However, several questions are raised about its 
current state; what are the trends and best practices for 
deploying wireless LANs?  What are the leading applications? 
What are the tradeoffs in current wireless standards?  What are 
the best options for wireless infrastructures and security 
mechanisms?  Click here to download your copy, no registration 
required http://www.fattail.com/redir/redirect.asp?CID=79117
_______________________________________________________________
ARCHIVE LINKS

Archive of the ISP News Report newsletter (formerly Internet 
Services):
http://www.nwfusion.com/newsletters/isp/index.html
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Want to make your network flexible? Think structure. 

Virtual data centers offer the agility needed to support today's 
traffic and application demands. Discover the key components for 
creating a virtualized data center as experts review questions 
to be considered as you plan your strategy. 
http://www.fattail.com/redir/redirect.asp?CID=79687
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