NETWORK WORLD NEWSLETTER: DENNIS DROGSETH ON NETWORK/SYSTEMS MANAGEMENT 09/13/04 Today's focus: SilverBack's service creation
Dear [EMAIL PROTECTED], In this issue: * Close-up on SilverBack's capability for service creation * Links related to Network/Systems Management * Featured reader resource _______________________________________________________________ This newsletter sponsored by Enterprise Management Associates Subscribe for Enterprise Management Associates' AnalystAdvantage subscription by year end and receive a complimentary webinar focused on the latest trends and research from the thought leaders in the industry. Don't delay, sign up today by calling Kevin Hecht at 303-543-9500, or visit http://adserver.fattail.com/redir/redirect.asp?CID=81122 for promotion details. _______________________________________________________________ CHECK OUT NW FUSION'S NEW WHITE PAPER LIBRARY NW Fusion's White Paper Library was recently re-launched with new features and improved capabilities! Sort NW Fusion's library of white papers by Date and Vendor, view white papers by TECHNCIAL CATEGORY, mouse over white paper descriptions and take advantage of our IMPROVED white paper search engine. CLICK HERE: http://www.fattail.com/redir/redirect.asp?CID=81024 _______________________________________________________________ Today's focus: SilverBack's service creation By Dennis Drogseth SilverBack Technologies has a capability for modular service creation that bodes well for customer choice, facilitating virtually on-demand selection of management services. What's required to do this is largely the following: * An integrated data store. * A flexible partitioning capability to allow for discrete, policy-centric aggregates of information, so that "customer x" can be mapped to "services x, y, and z" with its own discrete policies and priorities. In SilverBack's case, it allows for mapping management domains (fault, performance, security and asset management) to fit changing customer requirements and choice. * A user interface designed to securely and accurately generate multiple views for specific user roles in real-time. One example for SilverBack might be compliance-specific views - for example, for the Sarbanes-Oxley Act, or Health Insurance Portability and Accountability Act, or Gramm-Leach-Bliley Act. * Reporting focused on business priorities with a close tie-in to the networked infrastructure. * Policy enforcement of management actions executed either automatically or with user approval. In SilverBack's case, this functionality is combined with easily deployed and versatile outreach - through either VPN or HTTPS connections - and an approach to management that has always been secure and reliable. If you combine all these ingredients, taking the specific of SilverBack out of the picture for a moment, you get insights on some next-generation management requirements that we analysts - along, one would hope, with many vendors - are trying to define, promote and evolve. In this case, it's a paradigm of service creation that includes service deployment as an automated subset. A new management service is so easily provisioned and defined that the timeframes can be responsive to new requirements as they emerge, in something that approximates real-time. The implications of this in any market - from small and midsize business (SMB), to enterprise, to carrier - are significant. Management services have traditionally not been on the fast track when it comes to deployment and outreach. Most automation, when it's there at all, has focused on post-deployment scenarios, and to a large degree this is a natural outgrowth of the need to think through management services and management processes, and treat them with care and forethought. However, SilverBack's approach, abstractly at least, holds high value for all markets, as core management services, once defined, will need to be provisioned and deployed across a flexible tapestry of networked enterprises, partners and service providers. The fact that SilverBack is delivering on this today for SMBs is not in the end a surprise. On the one hand, SMBs require relatively simple management design points that can be more easily "commoditized" into a modular menu of choice. On the other hand, Enterprise Management Associates has long predicted that some of the more exciting changes in the future of management will come from the need to address downward scalability - as well as the upwards scalability which has been such a strong part of the industry to date. Thanks to SilverBack, this is at least one EMA prediction that seems to be on track. RELATED EDITORIAL LINKS SilverBack adapts to meet SMB needs Network World Network/Systems Management Newsletter, 02/02/04 http://www.nwfusion.com/newsletters/nsm/2004/0202nsm1.html SilverBack Technologies http://www.silverbacktech.com/ Data protection, mgmt. wares debut Network World, 09/13/04 http://www.nwfusion.com/news/2004/091304storage.html _______________________________________________________________ To contact: Dennis Drogseth Dennis Drogseth is a vice president with Enterprise Management Associates <http://www.enterprisemanagement.com/>, a leading analyst, market research and IT consulting firm based in Boulder, Colorado, focusing exclusively on all aspects of enterprise management. Dennis has extensive experience in service level management and network management platforms and products. He is actively researching trends in management software and changing IT roles internationally. His 22-plus years of experience in high-tech includes positions at IBM and Cabletron. He is widely quoted in the press and is a speaker at many industry events. He can be reached via e-mail <mailto:[EMAIL PROTECTED]>. _______________________________________________________________ This newsletter is sponsored by Cisco IP Communications represents a major opportunity for businesses large and small. By eliminating the need to maintain separate telephone and data infrastructures, extraordinary benefits are often achieved. For information on the union of telephony and data on a single physical network and the security issues involved see the Special Report IP Telephony Security: http://www.fattail.com/redir/redirect.asp?CID=81046 _______________________________________________________________ ARCHIVE LINKS Archive of the Network/Systems Management newsletter: http://www.nwfusion.com/newsletters/nsm/index.html _______________________________________________________________ DEFENSIBLE MESSAGING ARCHITECTURE Acceptable-use policies. SPF and SMTPi. 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