NETWORK WORLD NEWSLETTER: CAROLYN DUFFY MARSAN'S ISP NEWS REPORT 09/15/04 Today's focus: MCI offers managed DSL services in Europe
Dear [EMAIL PROTECTED], In this issue: * MCI begins to roll out managed high-speed DSL services in ��Europe * Links related to ISP News Report * Featured reader resource _______________________________________________________________ This newsletter is sponsored by Cisco IP Communications represents a major opportunity for businesses large and small. By eliminating the need to maintain separate telephone and data infrastructures, extraordinary benefits are often achieved. For information on the union of telephony and data on a single physical network and the security issues involved see the Special Report IP Telephony Security: http://www.fattail.com/redir/redirect.asp?CID=81113 _______________________________________________________________ CHECK OUT NW FUSION'S NEW WHITE PAPER LIBRARY NW Fusion's White Paper Library was recently re-launched with new features and improved capabilities! Sort NW Fusion's library of white papers by Date and Vendor, view white papers by TECHNCIAL CATEGORY, mouse over white paper descriptions and take advantage of our IMPROVED white paper search engine. CLICK HERE: http://www.fattail.com/redir/redirect.asp?CID=81155 _______________________________________________________________ Today's focus: MCI offers managed DSL services in Europe By Carolyn Duffy Marsan MCI is rolling out managed DSL access solutions for small and branch offices and telecommuters in eight countries in Europe. Until now, MCI had been offering DSL services in the U.S. only. The countries where MCI is rolling out its high-speed DSL access services are the U.K., France, Germany and Netherlands. MCI plans to expand into Belgium, Italy, Spain and Sweden by year-end. MCI is offering three managed DSL access solutions in Europe: * DSL Office, which is designed for offices with up to 150 ��employees. This service features an MCI-provided modem/router ��for service activation by the customer on premise. This service ��includes technical support, fault restoration and ��troubleshooting assistance. Pricing is flat fee except in ��Germany where it is metered. * DSL Solo, which is designed for offices with up to 20 ��employees. This service features connectivity to MCI's global IP ��backbone through an MCI-provided modem/router for service ��activation by the customer on premise. This service includes ��technical support, fault restoration and troubleshooting ��assistance. Pricing is flat fee except in Germany where it is ��metered. * DSL Remote, which is designed for remote, home-based or mobile ��workers. This service offers centralized customer administration ��for 25 to 2,000 single-user DSL accounts through a Web ��interface. This service is only available in Germany. "We've seen a lot of interest from small-to-mid sized businesses who see [managed DSL access] as a replacement for leased lines for traditional Internet access services," says Graham Starkins, head of Internet access and security services for Europe, the Middle East and Africa for MCI. Starkins says European companies get faster speeds and a cost savings of around 30% when they move from leased lines to one of the new managed DSL services. Actual prices for these services depend on the number of sites being connected and the amount of bandwidth required. The availability of MCI's new managed DSL services in particular cities depends on the state of DSL deployment in that country. "The DSL rollout in Europe is somewhat behind where it is in the U.S.," Starkins says. "A lot of countries don't have coverage yet. We're just coming around the...curve in terms of business customer acceptance of DSL." In the U.S., MCI offers DSL access services under the same brand names as in Europe but with fewer bundled services. "In the U.S. with DSL we have semi-managed services but not the full-touch managed services that we would see [in Europe]," says Alan Lough, senior manager for Internet Dedicated and DSL products for the U.S. at MCI. "We do provide the monitoring and NOC support on a 24-7 basis, but we don't offer a dispatch person for CPE repair as a standard service. We provide that as a paid service option for DSL. It's really an issue of the price and competition in the U.S." RELATED EDITORIAL LINKS More about MCI's managed DSL services in Europe http://www.nwfusion.com/nlisp585 This ISP flatfoot enjoys giving spammers the boot Network World, 09/13/04 http://www.nwfusion.com/news/2004/091304widernetearthlink.html _______________________________________________________________ To contact: Carolyn Duffy Marsan Carolyn Duffy Marsan is a senior editor with Network World and covers emerging Internet technologies and standards. Reach her at <mailto:[EMAIL PROTECTED]> _______________________________________________________________ This newsletter is sponsored by Cisco IP Communications represents a major opportunity for businesses large and small. By eliminating the need to maintain separate telephone and data infrastructures, extraordinary benefits are often achieved. For information on the union of telephony and data on a single physical network and the security issues involved see the Special Report IP Telephony Security: http://www.fattail.com/redir/redirect.asp?CID=81113 _______________________________________________________________ ARCHIVE LINKS Archive of the ISP News Report newsletter (formerly Internet Services): http://www.nwfusion.com/newsletters/isp/index.html _______________________________________________________________ FEATURED READER RESOURCE NETWORK WORLD SPECIAL REPORTS NOW AVAILABLE Focused reports on compelling industry topics, Network World Special Reports are available online at Network World Fusion. Network World Special Reports on IP Telephony Security, the State of Wireless LANs, trends in the networked world and more are currently available. 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