NETWORK WORLD JAMES E. GASKIN'S SMALL BUSINESS TECHNOLOGY
09/16/04 
Today's focus:  New back-up options for hurricane season

Dear [EMAIL PROTECTED],

In this issue:

* EVault and Phoenix Technologies target SMBs
* Links related to Small Business Technology
* Featured reader resource
_______________________________________________________________
This newsletter is sponsored by Cisco 

IP Communications represents a major opportunity for businesses 
large and small. By eliminating the need to maintain separate 
telephone and data infrastructures, extraordinary benefits are 
often achieved. For information on the union of telephony and 
data on a single physical network and the security issues 
involved see the Special Report IP Telephony Security:  
http://www.fattail.com/redir/redirect.asp?CID=81189
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Today's focus:  New back-up options for hurricane season

By James E. Gaskin

Small businesses can enjoy one benefit from all the wooing by 
enterprise vendors: Some are actually doing a good job tailoring 
their mature (and fairly bug free) products to fit SMBs.

I know some of you would rather floss than back up, but your 
back-up options are improving. Good tools need to make files 
easy to back up, restore and move offsite, and between them, 
EVault and Phoenix Technologies provide complimentary systems. 
EVault offers easy offsite backup; Phoenix easy recovery from 
virus-ravaged personal systems.

EVault's new desktop service, starting at $17 per month, suits 
users with 1-2G-bytes of desktop-stored data. Customers use 
EVault software to manage the process of storing their data 
online at EVault in an encrypted format. The first time takes a 
while to upload everything, but subsequent backups send only 
changed files so are much quicker.

It takes about 13 minutes to get the software installed, 
configured and started. The desktop product is streamlined for 
easy installation, including fewer choices than EVault's other 
products (such as having only one encryption option), the 
company says. I'll start testing the service soon and report 
back.

Handling open files, especially pesky ones like Microsoft's 
e-mail client files, (which grow huge and always remain open), 
is a problem for all back-up systems. EVault bypasses 
Microsoft's own Shadow Copy process, using its own method to 
temporarily copy open files, check each disk block compared to 
the one in storage, and copy only the changed blocks.

EVault serves customers directly and through affinity groups 
like associations of security dealers and credit union groups. 
President and CEO Phil Gilmour says he began focusing on SMBs 
because he once worked for a firm that was thwarted by back-up 
tapes so messed up they wouldn't work. And if a hurricane blows 
away your PC, it will probably blow away the back-up tapes 
beside your PC, making offsite data storage critical for your 
disaster recovery plans.

A company mostly out of the public eye is Phoenix Technologies, 
the world's leading maker of  Basic Input/Output System (BIOS) 
software for PCs. Its new Recover Pro 2004 ($40 per user) 
controls PCs before they boot to make a back-up program that 
saves an exact replica of your PC files and configuration so you 
can recover after a virus attack.

Rather than save data files offsite like EVault, Phoenix carves 
a separate partition for itself on your hard disk for storing 
them. Other products do this too, but Recover Pro 2004 adds 
virus protection of copied files, and the ability to reclaim 
your PC even after Windows is hosed so badly it refuses to boot 
up.

Those of you with the Dell Recover product have an early version 
of this. Phoenix's Recover Pro 2004 takes the "hide your backup 
on your own hard disk" systems to the next level. You can 
recover your files and settings even if you don't have a boot 
CD. Phoenix provides a hot key to bypass the normal disk boot 
section to start from your saved partition and recover cleanly.

RELATED EDITORIAL LINKS

EVault
http://www.evault.com/

Phoenix Technologies
http://www.phoenix.com/
_______________________________________________________________
To contact: James E. Gaskin

Gaskin writes books (13 so far), articles and jokes about 
technology and real life from his home office in the Dallas 
area. He has been helping small and midsize businesses use 
technology intelligently since 1986. He can be reached at 
<mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
This newsletter is sponsored by Cisco 

IP Communications represents a major opportunity for businesses 
large and small. By eliminating the need to maintain separate 
telephone and data infrastructures, extraordinary benefits are 
often achieved. For information on the union of telephony and 
data on a single physical network and the security issues 
involved see the Special Report IP Telephony Security:  
http://www.fattail.com/redir/redirect.asp?CID=81189
_______________________________________________________________
ARCHIVE LINKS

Archive of the Small Business Technology newsletter:
http://www.nwfusion.com/net.worker/columnists/gaskin.html

Breaking telework and SMB news:
http://www.nwfusion.com/net.worker/
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differ by vendor, why blade servers are perfectly suited for 
today's data centers, review our extensive blade server buyer's 
guide and more. Click here:
<http://www.nwfusion.com/nlsmallbusinesst601>
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