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STORAGE INSIDER: MARIO APICELLA                 http://www.infoworld.com
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Tuesday, October 12, 2004

BROCADE'S SAN HEALTH MAKES HOUSE CALLS

By Mario Apicella

Posted October 11, 2004 1:00 AM Pacific Time

It may sound obvious, but the larger a storage network gets, the more
difficult it is to keep it well documented and, more importantly, well
tuned. Sooner or later, administrators in charge of large storage
structures will welcome -- and actually ask for -- an expert opinion on
configuration, topology, and performance of their SAN.

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Steve Wynne, now technical marketing manager at Brocade (and formerly
chief SAN architect for the Asia and Pacific areas) knows that all too
well. "Almost every customer I visited asked me to inspect their
network," he explains.

Wynne was glad to oblige those requests, but after numerous similar
sessions, he decided to write a program to automate the long and tedious
network-inspection process. This is how the first version of SAN Health
was born, a little more than two years ago.

Brocade was so pleased with the first version that it assigned other
resources to help Wynne make SAN Health a sophisticated analytic tool,
available free of charge to all customers.

Learning how SAN Health works is fascinating. After downloading this
Windows application from the Brocade Web site, you just enter the IP
address of one or more switches, and SAN Health will accurately discover
the rest of the network using console commands.

SAN Health captures just about any information you will ever need to
know for each of your SANs, including name and model of each switch,
their speeds, the overall number of ports, which ports are being used,
and what devices are attached to them.

The application will also take the pulse of your network, collecting
critical indicators such as fan speed, internal temperature, and the
status of power supply modules in each enclosure. You also have the
option to gather performance statistics, timed according to a custom
schedule.

The database captured by SAN Health is then uploaded to Brocade's
report-generation servers, where it's formatted into an Excel
spreadsheet that contains a summary table of the entire network, a
diagram in Visio format, and detailed information on each switch and
each SAN.

Depending on the load, customers receive their spreadsheet by e-mail
after a few hours. Interestingly, the spreadsheet cells are color-coded
to mark areas that need attention. For example, in the test that Wynne
ran for me a faulty power supply was colored orange, while a less severe
condition -- a zone disconnected from the rest of the fabric -- was
marked in blue.

SAN Health reports also include recommendations on what you should
improve and how, as well as charts showing performance data. Can't get
enough of XML? For the joy of your developers, SAN Health delivers the
same detailed data in XML format, too.

Wondering if Brocade is going to use the data collected by SAN Health?
Of course it is; those databases are invaluable to better understanding
how the switches are used in the field, which helps in planning for new
Brocade products and features, Wynne explains.

Despite his new technical marketing manager position, SAN Health is
still keeping Wynne busy. "I had to bring up new report-generation
servers to cope with the demand," he tells me.

Apparently SAN Health is an offer that customers find difficult to
refuse, and understandably so: It's the fastest and most affordable way
to get excellent documentation and an expert opinion for your SAN.
Unfortunately, it collects data only from switches made by Brocade or by
its OEMs. One can only hope that other vendors take note; there are lots
of SAN admins desperate for this type of application.

Mario Apicella is a senior analyst at the InfoWorld Test Center.




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