NETWORK WORLD TONI KISTNER'S TELEWORK BEAT
10/12/04
Today's focus:  Georgia telework takes hold 

Dear [EMAIL PROTECTED],

In this issue:

* A year in, two programs are seeing good results 
* Links related to Telework Beat
* Featured reader resource
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Today's focus:  Georgia telework takes hold 

By Toni Kistner

Editor's Note: Please forgive us for inflicting you with a case 
of deja vu. Yesterday we incorrectly sent you last week's 
edition of Telework Beat instead of the new version, below. Our 
apologies for the inconvenience.

It's been a year since we've checked in on Georgia. The state's 
on our radar for two reasons: Metro Atlanta suffers some of the 
worst traffic congestion in the country, and Gov. Sonny Perdue 
got elected in 2002 in part by promising that one quarter of the 
state's 100,000 employees would be teleworking by 2005.

The Governor's Work Away program hit a bump or two since then, 
but is generally a success. Only 1,500 state employees are 
teleworking, but 20,000 (20%) are participating in either 
telework, or flexible or condensed work schedules, says Derrick 
Dickie, the state's deputy director of communications.

"This is a priority of the Governor's; he's committed to getting 
state employees off the roads during peak hours. He wants to see 
state employees spending more time with their families and less 
time in their cars," Dickie says.

Since the governor made so much telework noise during the 
election, some complain that he's performed a bit of a 
bait-and-switch by passing flextime off as telework (see 
editorial link below).

But that's silly. Success in Atlanta is getting employees off 
the roads during peak congestion, not counting telework heads. 
And now that the state's fixed the glitch that was keeping its 
telework numbers low, they'll begin climbing.  

In implementing telework, Work Away ran up against what's called 
a gratuities clause, which requires agencies to set parameters 
for paying for telework equipment and services. The process took 
several months, but was completed in July.

Like in Austin, Texas, Georgia state employees use their 
personal PCs and broadband connections to telework (see 
editorial link below). The state supplies remote access software 
(in this case Citrix) and help desk support.

The other Georgia program marking a one-year anniversary is the 
Clean Air Campaign's Telework Leadership Initiative (TLI). The 
program set out to establish telework pilots in private sector 
companies, providing $10,000 in free training and staff time 
reimbursements for each.

"Oh, Atlanta is happening big time," telework consultant Elham 
Shirazi says. "We expected to get six or eight applicants, but 
ended up with 20, from the  public, private and non-profit 
sectors. In the end, we were able to able to meet the needs of 
17." 

GE and the Georgia Technical Authority are among them. "These 
programs are just shining," Shirazi says. "Many started out with 
40 or 50 teleworkers, and have since doubled that. And they 
aren't just working one or two days a week. Many are working 
three and four." 

Why is it going so well?

"The remote access infrastructure in these organizations was 
already there, and it was so well built. Once we added telework, 
it just flew," Shirazi says. 

RELATED EDITORIAL LINKS

City of Austin bounces back
Network World, 10/04/04
http://www.nwfusion.com/nlnetwork735

Work Away Program
http://www.gms.state.ga.us/employee/telework.asp

The Clean Air Campaign
http://www.cleanaircampaign.com/home.asp

Budget woes slow state teleworking program
The Atlanta Journal-Constitution
http://www.nwfusion.com/nlnetwork736

Georgia governor makes good
Network World, 09/15/03
http://www.nwfusion.com/nlnetwork737

Georgia plans work-at-home push
Network World, 12/30/02
http://www.nwfusion.com/nlnetwork738
_______________________________________________________________
To contact: Toni Kistner

Toni Kistner is managing editor of Net.Worker. Contact her at 
mailto:[EMAIL PROTECTED]
_______________________________________________________________
This newsletter is sponsored by Veritas 
Meta Group Whitepaper 
Database Infrastructure Performance Challenges: Approaches to 
Better Manage Application Database and Storage Subsystem 
Performance 

Corporate relational databases now manage the majority of 
business-critical data within the enterprise. IT organizations 
face continuing challenges in managing increasingly complex, 
data-driven application environments. Read this white paper to 
discover several factors which will converge to challenge the IT 
organization's ability to manage its database software 
infrastructure. 
http://www.fattail.com/redir/redirect.asp?CID=84709
_______________________________________________________________
ARCHIVE LINKS

Archive of the Telework Beat (formerly Net.Worker) newsletter:
http://www.nwfusion.com/net.worker/columnists/

Breaking telework and SMB news:
http://www.nwfusion.com/net.worker/
_______________________________________________________________
FEATURED READER RESOURCE
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Today's top companies are accelerating toward Web-based 
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shatter the traditional boundaries on applications and 
information, and bring the extended enterprise to life. Learn 
about The New Data Center on NW Fusion's Research Center at:
http://www.nwfusion.com/topics/datacenter.html
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