VORTEX Digest 
John Gallant Spotlights Top Network News and Issues 
Comments to: mailto:[EMAIL PROTECTED] 
Oct. 15, 2004 
Volume 6, Number 12
 
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In This Issue:   
* We're back from VORTEX 2004!
* The three levels of enterprise IT restructuring 
* VORTEX 2004: How was it for you?  
* Invite a friend to join the discussion 
* Subscription information 
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"It's something unpredictable but in the end it's right.
I hope you had the time of your life."

Green Day

Dear Vorticians,

I'm back from VORTEX 2004 where we drank from a fire hose of 
information and opinion from some of the smartest people in our 
industry. Where do I begin in trying to capture for you the 
ideas, insights and controversy that emerged in the 36 hours we 
convened to discuss the future of enterprise IT?

I hope the folks who attended VORTEX will do me the honor of 
weighing in here. What were the key issues and findings that you 
came away with? Drop us your thoughts at [EMAIL PROTECTED]

For my part, a couple of key observations come immediately to 
mind:

* The enterprise IT market is absolutely on the threshold of 
profound change - meaning the underlying premise of VORTEX 2004 
was richly validated. We explored the ways that both major 
vendors and innovators are driving this change and how they are 
attempting to capitalize on their strengths and minimize their 
weaknesses - strengths and weaknesses that became very clear 
through our discussions with the companies themselves, as well as 
with analysts, investors and customers. The major vendors spoke 
consistently about attempting to create the next "platform" for 
enterprise IT and, as history has shown, customers won't - and 
can't - support a wide variety of platforms. I'll explore the 
positions of the leaders in future missives.

* The restructuring of enterprise IT is occurring at three 
levels:

-- At the application and application development level. 
Attendees may have debated whether we are coming to the end of 
the packaged application era, but it's clear that we are rapidly 
moving into an era of software-as-a-service, utility 
applications, if you will. How much of the market these Web-
delivered apps will capture is one of the more interesting 
questions for the future. How many standalone applications 
vendors can survive is another. On the app dev front, CIOs 
clearly see the value of services-oriented applications and they 
are eager for guidance and direction from key vendors on how to 
build them. But we're in the early stages of this and a great 
deal of work remains to be done before the market truly embraces 
a services oriented future.

-- At the infrastructure level. Customers are deeply interested 
in ways to streamline, centralize and automate IT, and there will 
be a battle royal among storage, network and computer vendors to 
deliver the best architecture and best management tools. 
Companies like IBM and Microsoft will compete at both the first 
and second levels - delivering platforms for services-based 
applications as well as tools to automate and virtualize 
infrastructure, where EMC, Sun, Cisco and HP will also vie as 
alternatives. The vendors promise to play well together, but it's 
apparent that buyers will have to make hard choices about which 
strategic 'vision' to adopt.

-- At the services level. Services play a critical role in the 
strategies of some key players, much less so in the plans of 
others. How much handholding and outside help will customers need 
in moving to virtualization, SOA and other initiatives? Are we 
looking at a do-it-yourself or outsourced IT future? 
 
* Geoffrey Moore is a dream co-host. Smart, funny, a great speaker 
and completely wired into the industry, Geoff was everything I 
hoped he'd be for VORTEX attendees. His opening remarks on the 
tectonic shifts ahead for enterprise IT set exactly the right 
tone for the conference, and he handled his interviewing 
responsibilities with just the right mix of charm and pressure. 
If you'd like to review the slides from Geoff's "Orchestrating 
the Stack" discussion, you can simply click on 
http://www.idgexecforums.com/vortex2/moore.pdf . But you really 
should have been there to hear it in person.

* The IT industry is at a crossroads when it comes to government, 
leadership and U.S. tech policy - or the lack thereof. I'll cover
this in more depth in an upcoming newsletter, but I had the pleasure 
of moderating an open Town Meeting on the future of the U.S. tech 
industry at VORTEX and the debate was red hot. You can get a 
taste of the talk by reading Network World's coverage of the 
session at http://www.nwfusion.com/news/2004/101104vortex.html .


I've hardly scratched the surface with this note and I'm looking 
forward to exploring the topics we discussed at the conference. 
But I need to sign off now before I overstay my welcome for the 
week. I'll be back soon. As always, reach me at 
[EMAIL PROTECTED]

Bye for now.

P.S. A special thanks to everyone who attended VORTEX 2004. If I 
didn't have the opportunity to speak with you in person at the 
event, I apologize. Please send me your thoughts on how we can 
improve VORTEX.

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ABOUT VORTEX DIGEST         
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VORTEX Digest is written weekly by Executive Producer John 
Gallant and offers an ongoing dialogue on matters raised at The 
VORTEX Conference, and within the VORTEX Community. 
 
VORTEX is an exclusive, invitation-only event for senior 
executives that brings together all the key elements: leadership, 
thought, funding, and regulatory expertise, to shape the future 
of the network business and the technologies that drive it. 
VORTEX shakes off the hype and helps you understand where you can 
win new customers, and find new revenue in a time of dramatic and 
seemingly unpredictable change.      
  
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Copyright: Network World, Inc. 2004

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