Federal Manager's Daily Report: Friday, October 29, 2004

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In This Week's Issue
1. MSPB: Automated Hiring On the Rise 
2. Automated Hiring Changes Role of Managers and HR 
3. Hiring Automation is Organizational Change, Says Report
4. Brand New Federal Employees Legal Survival Guide Just 
Published http://www.fedweek.com/pub/index.php
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1. MSPB: Automated Hiring On the Rise 
Federal agencies are increasingly using automated hiring 
systems with the potential to "streamline the application 
process, assess applicants fairly and thoroughly, and reduce 
hiring time," but only "when used wisely," according to a 
new report from the Merit Systems Protection Board. 

Automation of hiring is being driven by evolving IT, the 
desire to accelerate the process, and the prospect of 
greater efficiency, said to the report -- adding that such 
systems "are much more than electronic filing cabinets," 
for resumes. 

It said that while these systems can help identify promising 
candidates, people still must determine what the systems 
would look for, decide how, and manage the process, so rather 
than full automation, these systems are far from "hands off." 

"There is no realistic alternative; manual, paper-based 
hiring processes are too burdensome, labor-intensive, and 
costly to be practical on a large scale," said MSPB, insisting 
that an effective hiring process is a requirement rather than 
merely a plus. 

It said the systems should be used to improve applicant 
sorting, but that they do not go beyond the limitations of 
any initial applicant assessment, so they are best suited to 
making broad distinctions among applicants, such as not 
qualified, or highly qualified. 

However, they can also be used to administer support for 
"other types of assessment such as objective tests and 
structured interviews," said the report. 

2. Automated Hiring Changes Role of Managers and HR 
Professionals, Says Report
The introduction of an automated hiring system is labor 
intensive and requires transitional work, new skills, and 
changes to the roles of mangers and HR professionals, 
according to MSPB's report. 

It said it is "unrealistic to expect immediate gains in 
efficiency" from initiating these systems, especially if 
they result in a reduction to HR staff, and pointed out that 
managers would continue identifying assessment criteria, 
selecting and using assessment tools and exercising informed 
judgment throughout the hiring process. 

While automation does not relieve managers and HR 
professionals of having to conduct interviews and reference 
checks, and recommend and select new employees, it can 
support those tasks and eliminate repetitive work, said MSPB. 

It said automation actually increases the importance of 
these tasks because systems cannot "work around" poor job 
analysis or rating procedures, nor can they handle misstated 
or falsified applicant statements.

3. Hiring Automation is Organizational Change, Says Report
The report recommended treating hiring as a "critical 
business process" rather than as an "administrative 
function," and managing the introduction of such as system 
not as an IT or HR office initiative, but as an 
organizational change.  

It said successful hiring not only depends on valid 
selection criteria and assessment methods, but relies on 
managers and HR professionals whose roles in the hiring 
process will be changed. 

Agencies need to "communicate roles and expectations to line 
managers, HR professionals, and applicants," as well as 
"clearly define these roles and expectations," according to 
the report. 

It said that line managers in particular, need to recognize 
that these hiring systems do not relieve them of their 
responsibilities, including their active participation in 
job analysis and applicant assessment. 

The report further cautioned that HR professionals, while 
they may perform adequately in a paper-based context, may 
not be prepared for an IT intensive process with new demands 
on knowledge and judgment - thus, ensuring the competence of 
HR professionals is central to making automated hiring work, 
said the report.

4. Brand New Federal Employees Legal Survival Guide Just 
Published New Publication Announcement: The Federal Employees 
Legal Survival Guide http://www.fedweek.com/pub/index.php  
Passman & Kaplan announces the October 2004 publication of 
the SECOND EDITION of the Federal Employees Legal Survival 
Guide. This comprehensive book, first published by Passman 
& Kaplan in 1999, has been called the definitive how-to 
guide for enforcing the rights of federal employees. 

The second edition of the Guide includes 100 PAGES OF 
ADDITIONAL NEW MATERIAL (now 616 total pages) and useful 
advice. New features include information on internet 
legal research, preparing for and conducting a hearing, 
sample discovery requests, and up-to-date contact 
information for federal personnel agencies. The Guide 
also includes a listing of frequently used civil service 
acronyms and practical appendices of sample forms, 
charts illustrating appeal rights, and commonly-needed 
deadlines. 

As with the first edition of the Guide, Passman & Kaplan 
has attempted to move away from the "legalese" which so 
often complicates an already-bewildering array of 
regulations and policies. Although the Federal Employees 
Legal Survival Guide, Second Edition is clearly an 
invaluable resource for practioners, Passman & Kaplan has 
maintained its commitment to target the book to the 
average federal employee. 

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Guide just go to http://www.fedweek.com/pub/index.php and place 
your secure order online. The cost of this 
publication is only $49.95 Plus $6 s&h--Remember, this is 
a 616 page reference that is chalked full of invaluable 
information that every federal manager must have!

Or you can mail your order with payment of $55.95 to 
FEDweek, PO Box 5519, Glen Allen, VA 23058.

This is a one of a kind book you can't afford to be without!
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