NETWORK WORLD NEWSLETTER: GIBBS & BRADNER
11/02/04

Dear [EMAIL PROTECTED],

EDITOR'S NOTE: The Gibbs & Bradner newsletter is going from a
twice-weekly distribution to once a week, starting now. Don't
worry - we will continue to bring you the best commentary of
Mark Gibbs and Scott Bradner every Tuesday. But if you want
more opinions and insight, you can go to
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Voices of Networking newsletter. Thanks for reading!


In this issue:

* Backspin columnist Mark Gibbs realizes that computer 
��monoculture is unavoidable
* Links related to Gibbs & Bradner
* Featured reader resource
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This newsletter is sponsored by NetScout 

The deployment of VoIP is well underway and unstoppable, but the 
implementation and ongoing support is extremely challenging. To 
successfully support VoIP and other demanding applications, IT 
organizations need to change their approach to network 
management. Learn about readiness assessment, design and ongoing 
management in the Network World Special Report: Recommendations 
for Implementing and Managing Converged Networks. 
http://www.fattail.com/redir/redirect.asp?CID=85916
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Today's focus:  Real IT and fake accounts

By Mark Gibbs

Revision Department: Since my  Backspin column of last March 
<http://www.nwfusion.com/columnists/2004/0322backspin.html>  I 
have had time to reflect.

I have pondered the oneness of the Internet, the eternal packet 
that transcends all routers and the Zen of spam. And I have 
realized one crucial thing: Computer monoculture is unavoidable.

There's no way that any real IT organization can afford to 
create an IT infrastructure that isn't a monoculture. If they 
did so - if they created some mixture of Macs and Windows and 
Linux - they would go broke trying to keep it all running.

The bottom line is that standards are the cornerstone of IT: The 
goal is based on standard applications running under standard 
operating systems that have standard configurations where 
everything can be audited and every action authenticated. That's 
it. There is no other way to do it.

OK, on with the news.

A staggering number of Web sites now require you to have some 
kind of account with them. The reasons for this range from the 
site attempting to understand its readership to preventing 
spammers and other miscreants from loading the system with their 
crud and building mailing lists for spamvertising campaigns.

A new service has appeared that is bound to attract lots of 
attention and quite possibly some legal heat: bugmenot.com ( 
<http://www.bugmenot.com/> ), which uses the tag line "Common 
sense isn't."

The idea is really simple: When you enter the URL of a site that 
requires an account to gain access, bugmenot either returns an 
account name and password or, if an account for that site hasn't 
been entered, suggests that you provide the details for one.

I tried looking up accounts for The Washington Post and several 
other sites and there they were, names and passwords for each 
that worked just fine. If this idea takes off, there will be 
scores of sites providing the same service, which is easy 
because all it requires is a simple database lookup.

Already there's a Firefox plugin ( 
<http://extensions.roachfiend.com/index.php#bugmenot> ) that 
accesses the bugmenot database. With the plugin installed, all 
you have to do is right-click in a logon form on a site and have 
a name and password automatically filled in.

However, the consequences could be profound. Widespread use of 
this ploy will make site statistics and demographic analyses 
even more error-prone than they already are.

So what could site owners do? If they are brave, they could 
start using credit card verifications in much the same way the 
pornography community uses them for age verification. The 
downside of this is that there's a huge cost and liability 
associated with storing credit card details and verifying them.

Site owners could start mining the account swapping sites and 
blocking the exposed accounts. Of course, the swapping sites 
will up the ante by making mining them require human beings to 
gain access.

But the tools could get even more interesting. Imagine combining 
a free utility such as Roboform (http://www.roboform.com/) with 
a distributed peer-to-peer version of the bugmenot database and 
you've got a major assault on the value of Web registration 
systems.

What this whole story illustrates is the growing tension between 
consumers and content providers. Consumers will accept the 
conditions on your offerings as long as they see value. When 
that value is not apparent, they view the conditions almost as 
an insult. They then do one of three things: They don't bother 
to sign up, they sign up but with bad feelings, or they go out 
of their way to lie when they sign up.

The current generation of Internet consumers appears to favor 
signing up with bad feelings. The next generation will, I 
believe, be far more ready to use tools like bugmenot. The 
challenge for Web sites is to either offer real value or forget 
about collecting personal data when they don't need it.

Real IDs only to <mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
To contact: Mark Gibbs

Mark Gibbs is a consultant, author, journalist, and columnist 
and he writes the weekly Backspin and Gearhead columns in 
Network World. We'll spare you the rest of the bio but if you 
want to know more, go to <http://www.gibbs.com/mgbio>. Contact 
him at <mailto:[EMAIL PROTECTED]> 
_______________________________________________________________
This newsletter is sponsored by NetScout 

The deployment of VoIP is well underway and unstoppable, but the 
implementation and ongoing support is extremely challenging. To 
successfully support VoIP and other demanding applications, IT 
organizations need to change their approach to network 
management. Learn about readiness assessment, design and ongoing 
management in the Network World Special Report: Recommendations 
for Implementing and Managing Converged Networks. 
http://www.fattail.com/redir/redirect.asp?CID=85915
_______________________________________________________________
ARCHIVE LINKS

Gibbs archive:
http://www.nwfusion.com/columnists/gibbs.html

Bradner archive:
http://www.nwfusion.com/columnists/bradner.html
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FEATURED READER RESOURCE
NW CLEAR CHOICE TESTS

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and universities who conduct single-product reviews and 
head-to-head comparative tests in real enterprise network 
settings. Find out which products get the "thumbs-up" in 
categories such as web front-end devices, WLAN security, 
anti-spam and more at:
<http://www.nwfusion.com/reviews/>
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