Federal Manager's Daily Report: Wednesday, November 3, 2004

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In This Week's Issue
1. GAO: Grants Could Enhance Regional Emergency Preparedness
2. DoD Sees Challenge in Change Management
3. Other Implementation Issues Outlined
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1. GAO: Grants Could Enhance Regional Emergency Preparedness
The federal government could support regional communication 
among emergency response organizations through "grant design 
and requirements" by encouraging structures and practices 
associated with effective regional efforts, the Government 
Accountability Office has said following a study of 
emergency response organizations in and around major cities.  

It said a collaborative regional organization with 
representation from multiple jurisdictions and disciplines 
would help coordinate federally supported efforts, and 
that "funding regional organizations provides incentives 
for their collaborative planning activities."

For example, federal transportation law requires the 
existence of "metropolitan planning organizations" that 
have to create transportation improvement plans as a 
precondition for funding, according to GAO-04-1009.

It cited DHS's urban area security initiative grant program, 
through which San Francisco Bay area programs pooled 
resources to establish a region-wide UASI effort - and 
noted that certain federal grants require regional 
organizations to prepare plans to guide funding decisions. 

2. DoD Sees Challenge in Change Management
Change management will be one of the major needs in 
installing the "national security personnel system" that 
is still on the drawing board at the Defense Department, 
according to a DoD requirements document. "Because of the 
magnitude of the changes that NSPS will bring, there will 
be internal resistance to systems' implementations. These 
changes may be further complicated by lack of trust in the 
new system and varying degrees of manager/employee buy-in as 
NSPS goes through spiral development and fielding," the 
document says.

The NSPS will involve significant changes in how employees 
are hired, graded, promoted and disciplined, along with 
revisions in labor-management relations and employee appeal 
rights. Such significant change can be expected to meet 
resistance, the document says.

"This resistance can be offset by strong leadership and by 
comprehensive communications about why a new system is needed 
and the anticipated benefits the system will produce," it 
says. "Employee/manager dissatisfaction with the existing 
system may also mitigate this resistance to change. Change 
also will be sought from major stakeholders who are 
external to DoD. Significant attention to leading as well 
as managing change will enhance the chances of 
implementation success."

3. Other Implementation Issues Outlined
The document also describes several other issues involved 
with the implementation of NSPS, including: 

Interaction with Department of Homeland Security. "Because 
NSPS and the DHS personnel, labor and appeals systems may 
have common features, a process of effective collaboration 
should be developed. Both DoD and DHS are working with OPM 
and collaboration will benefit both Departments."

Competing priorities at the DoD level. "The ongoing Global 
War on Terrorism as well as the FY2005 (base closings) 
process will likely have an impact on both military and 
civilian manpower, including MIL-CIV conversion initiatives. 
NSPS may facilitate thesemanpower changes; however, leaders 
and HR practitioners may have limited time for NSPS issues 
and deployment activities while they are focused on supporting 
these competing priority issues."

Maintaining effective relationships with employee 
representatives. "The law requires collaboration with 
employee representatives of bargaining unit employees in 
the development and implementation of NSPS. It also 
encourages collaboration with other appropriate groups that 
represent substantial numbers of employees who are not in 
bargaining units. In addition, it is desirable for DoD to 
have an engagement process with labor unions that allows for 
design inputs and issues to be discussed before the formal 
collaboration process required by law begins."

The report adds, "There may be reduced availability of 
resources to provide continuous training and support to 
supervisors and managers, a requirement that other personnel 
demonstration projects indicated was necessary. Consideration 
must be given to sustainable resources for training and support 
in order, at a minimum, to meet the statutory requirement for 
training and retraining on the performance management system."



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