Don't miss our upcoming eSeminar about remote technical support. Register today and attend for free right from your desktop! If you are unable to attend the live event you may register and will be notified via email when the recorded version is available.
Change the Way Your Company Views Technical Support November 17, 2004 @ 4 p.m. Eastern/1 p.m. Pacific Duration: 30 minutes Register http://eletters.webseminarslive.com/zd1/cts?d=70-505-1-484-524892-9226-1 What if your company could increase revenue - or increase business productivity - by more than 20% due to the quality of your technical support? Join us for a 30-minute eSeminar that will speak to technical support best practices which enable higher end-user productivity, demonstrate how customer loyalty is directly related to higher - or lower - revenue, and show you how to change the way your organization views technical support. * Find out why industry-leaders like HP, Siemens, Sony, and Honeywell use GoToAssist to provide industry-leading remote technical support. * Learn the secret to focusing on the key types of incidents which consume most of the support organization's resources * Discover how increasing customer loyalty - while lowering support desk costs - will increase annual revenue by 20% or more , an how lower quality technical support can negatively affect revenue. If you are not able to attend, please call for a live Citrix GoToAssist demonstration or more information at (800) 549-8541. FEATURED SPEAKERS Barry Dacus, Product Line Manager - Citrix Systems, Inc. Eric Jensen, Senior Product Marketing Manager - Citrix Systems, Inc. Aaron Goldberg, VP, Market Experts Group - Ziff Davis Media Sponsored by Citrix Systems, Inc. Register http://eletters.webseminarslive.com/zd1/cts?d=70-505-1-484-524892-9226-1 ------------------------------------------------------------------------ Please visit http://eletters.webseminarslive.com/zd1/cts?d=70-505-1-484-524892-9229-1 for a complete list of upcoming Ziff Davis Media eSeminars. If you have already registered for these eSeminars, please ignore this message. Feel free to pass this e-mail along to other colleagues on your team who may have an interest in attending the eSeminar above. If you have problems with your registration, send e-mail to: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> You have been selected to receive this subject matter because you requested updates from eSeminars. You are subscribed with the E-mail address: [EMAIL PROTECTED] If you prefer not to receive information from eSeminars please visit http://www.pcmag.com/unsubscribe_newsletter/0,4223,,00.asp?n=43&type=u&sh=n&[EMAIL PROTECTED] Ziff Davis Media 28 East 28 Street New York, NY 10016
